[Resolved]  Poorvika Mobiles Private Limited — Poor service

Address:

Tiruvallur, Tamil Nadu

Respected sir,
We bought a mobile nokia 112 from poorvika shop avadi 60054, wide invoice number 22018 dated 21/11/2012. And i shifted to punjab. There the phone was not working properly due to software fault. The complaint was not attended in punjab due to non availability of bill. I came to chennai and went to poorvika shop for replacement/rectification of mobile as it was under warranty period. But their behaviour was not appreciable as they refused to attend my complain, followed by an argument they finally agreed to repair it. After 10 days they gave me back. But phone is still in the same condition with same faulty software. When i went to shop again they clearly refuse in a very bad and rude manner and asked me to go to nokia care centre its not our responsiblity. So these people are fooling the customare in the name of guarantee and warranty period and manager mr vinod was misbehaving. Pls look into my complain.