[Resolved] Poorvika Mobiles — Worst mobile servicing

meetsarath

Address:

Chennai, Tamil Nadu

I hav bitter experience with poorvika mobile world when i gave my sony ericcson handset for servicing ie, for a just to change the charge connector.. But the very next day whren i go to the t nagar shop to receive my mobile they said "while opening the handset some human error happened and the sliding strip damaged", asked for one more day for correcting that.. But the day count like these and the 5 th day the manager confirm that the mother board became damaged and they are unable to repair that and simply releved from their responsibility... Nw the phone is not working and the shop is not ready to compensate.. I forced to receive the phone by marking "not ok" in the job sheet... Also the salesmen hav spoken very harshly to me inspite the error happened to them...

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Mar 17, 2017

Complaint marked as Resolved

Verified Support

May 11, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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Comments

Karthik354

from Chandigarh, Chandigarh

I also had very bad experience with poorvika Tnagar. Don't ever go to poorvika. Their sales mans are cheating us. They do say unavailable feature in the pack and they will charge additional amount. They are faking on scratch gaurd too. they have charged addititonal 1000 rupees for xperia p. Now they are saying that is 4.5 vat included. I surely say that now its 14.5 vat for all electronics. They are cheating customers.