[Resolved] Popular Bajaj Bannerghatta — Pathetic Customer Service
I am shocked by the way Popular Motors, Bannerghatta road customer service manager and workers handled my paid service. THEY WERE VERY VERY RUDE AND ARROGANT. In stead apologising they started shuting at me and refused to give my bike.
Some Mr Dileep, the manager said : I had different plans and I just wanted to evade my service fee so was creating all this trouble. They called me up asking wther they shud replace my battery. I said yes,
When i came to collect my bike, they say battery is out of stock.I lost more than 8 hrs that day coz I stay in Indiranagar, and did not want to go back without collecting my bike.
To this they said, its my damn problem. I shud think from the workers perspective and they are not bound to think from a customer perspective.. Awesome .. the manager never apologised or any courtesy for not informing me. on the above, he says u better pay up ur service charge. to get ur bike or we cannot hand over ur bike.
Complaint marked as Resolved Aug 14, 2020
Category: Motorcycles & Scooters
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