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[Resolved]  post office savings account — Service problems- Duplicate Pass Book Issue

Dear Friends,

I have Opened a Saving Account in Survey Of India Post Office Located Near Uppal In HYDERABAD thinking their service will be better, But unfortunately i am facing a SERIOUS problem here with the person who is incharge of this PO.

I have Lost my pass book recently and informed them quickly. My wife went several times with my small kid to know the status, but their slow response and rude behaviour made us to write this.

I requested that person to describe the procedure for applying for a duplicate book, he narrated a whole story and if go with the procedure in life time i will not get my Pass Book.

I feel very pity by the way our Postal department Works, I do not know whom should i discuss this issue, Their intention is not CUSTOMER SERVICE.

When i called the customer service center at Kachiguda Post Office(Survey Of India Post Office comes Under this PO) they kept the phone down withour properly answering my call. Such a pathetic service by our respectable Department.

Kindly advice me with your valuable suggestion to resolve this issue
You can mail or cvall me at [protected] or [protected]@rediffmail.com


Thanking you,
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  21 CommentsShareTweet

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To
The post Master
Secunderbad H.PO.

I have opened a Account of my Daughter & Son in fixed deposit and monthly recurring deposit but now the people at post office they are telling it is only a fixed depost and not recurring deposit a/c I just wanted to know if it was only a fixed deposit scheme than why I was given a pass book for monthly scheme and recurring deposti pass book .
The details of the account are

1. Akshita Doshi Recurring deposit A/c No 40126, postoffice a/c no 147123, MIS Scheme a/c no 45342 Date of opening 15.05.06 at Head post office Secunderabad

2. Adarsh Recurring deposit A/c No 40399, postoffice a/c no 147410, MIS Scheme a/c no 45633 Date of opening 15.05.06 at Head post office Secunderabad

Post Office — Regarding Pass Book

We have an account in post office about 35 year. And after some year of opening account they take our pass book for same official activity and they told "recieve your pass book after 15 days". But after 15days, our pass book not recieve and they told to wrote application to post master. We wrote that application 3 times in 13 years. But no solution found in that manner. So, we decide to meet Manager of Harda post office. Manager told us to close the account(but we don't want to close it). And he said "Mujhe koi fark nahi padta, aap account khulvaye ya band karvaye". He was really rude person, manager should be polite. Government says "Post office ko badava do". And manager is just oppose the government. And all employees leave their sites before lunch time came after lunch time.
Finally, we closed account.
I want know my account no- ?
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hi
my name is manish kumar and my grand -father name is Dev Raj and they have a account in post office but the problem is this in 1996 they go in post office withdraw some amount but head clerk says your account is close for some official activity so you can give him our bass book and "recieve your pass book after 10 days". But after 10days, our pass book not recieved and they told to wrote application to post master. We wrote that application 3 times in 14 years. But no solution found in that manner. So, we decide to meet Manager of Harda post office reading this .but . he said "Mujhe koi fark nahi padta, aap account gum gaya to main kya kru ". He was really rude person, manager should be polite. Government says "Post office ko badava do". And manager is just oppose the government."or ous k baas say aak tak mujeh koi jwab nhi milla" and acording to my grand - fathers they have lots of money within that account but we lost that money so please help us and my grand-father is freedom fighter
pin 140412,
108/4, Mohalla Quilla,
Bassi Pathana, Distt Fatehgarh Sahib (Punjab) INDIA
Respected Sir,

My name is Shalini Pal from Secunderabad 500003. On 25/11/2009 your post man by the name Mohd Pasha came to my flat to give me my money order, since I was running fever for more than 10 days and since I was in my bed room my father asked the post man Mohd Pasha that he shall get it signed by me as I am in my room lying with fever or else he will give my ID proof Pan Card so that the post man gets some kind of assurance. However your post man Mohd Pasha denied my fathers request and inturn started talking indecently and misbehaved by saying if your daugther wants money order she should come and take it or else he will not give it. My dad said I was inside and not well as such he will show my pan card or voters ID or Drivers license as proof of identification but this post man Mohd Pasha did not listen to my father and said he will not give the Money Order and inturn he only said that he will complain to your postal department and see that I will not get my Money Order or my future letters.
Sir this is really very frustrating. I just wanted to ask one thing and I hope you answer my question. Tell me do your post man when go to muslim localiies do they insist in going into the muslim houses and getting the letters signed by ladies who are in Burkas and do they say no to ID proof and insist only on the person comming in front of them and signing. Please let me know. Sir your post man should have minimum consideration and understand that when someone is sick and not in a position to come and sign and when my family members are ready to produce a valid Government ID proof for verification then I dont think so it wrong for my family members to take any letters, correspondence or MO on my name. Because they are showing a valid proof of ID's.
Sir the only reason I did not receive my MO is because always post man Mohd Pasha asks me money in the name of Dasara Enaam, Idh Enaam or Diwali Enaam. And once my mother asked him why do he beggs for money and my mother asked him if he is not getting his salary or what and if he is getting his salary then why does he has to keep asking money in the name of Enaam. And I honestly feel that this post man Mohd Pasha felt insulted when my mother denied giving him Idh Enaam and asked him to leave. And I feel this is one of the reasons he has developed a gruge and as a result since then we are not getting any letters and whenever I contacted sender that why I did not receive my letters they say that my letters were sent back to them since I was not at home, which is not correct and now I understand that just because I ddid not pay post man some rupees he alawys returned by letters and now I did not get my MO for Rs 1870(I am not very sure about the exact amount of MO but yes its somewhere close to Rs 1870 which I was looking for).
Sir now I feel that I have done a mistake by not giving Mohd Pasha Dasara Enaam, Diwali Enaam or Idh Enaam and suffering for my money and other important letters. Sir please let me know if you want that I should pay Enaam to Mohd Pasha . If you say yes I dont mind paying him 10 or 20 Rs, but I really dont want my important letters or MO to be returned back to the sender or misplaced just because I am not paying your post man Mohd Pasha these enaams.

Sir I am filling a consumer complaint in this regards and also about the letter which I received from Secunderabad HO- Which says it is from some Senior Post Master from Secunderabad HO-500003 stating that my father misbehaved with post man Mohd Pasha which is not correct. Honestly speaking just because my mother denied giving enaams for the festivals which this post man Mohd Pasha asks he inturn felt insulted and just to cause inconvinience he approached your senior post master in this regards and told him all fake stories that my father misbehaved and sent us a letter of complaint. Sir I am not boosting about my fathers education background but let me tell you he is a postgraduate with LLB and he is a person who has very good knowledge about legal issues. He is retired from one of the biggest financial government institustion as an officer and I dont have any problem in receiving this letter, however even before knowing what is the fact your senior post master sent this misbehaviour letter to my father stating that we misbehaved with the post man and also stated to my father that in future we will not receive any letters. Not a problem I will store this letter which I received from your senior post master of Secunderabad HO-500003 and give a complaint with consumer affairs and since I am also personally involved with legal profession I will personal take it up with my higher ups in my court and also take it to your higher official and see on what basis your senior post master sent us this letter and even before enquiring anything with us just on post man Mohd Pasha words how can he even think of sending a letter to us.

I am taking it on a serious note with my Consumer Court. Very soon I shall be meeting your higher ups and asks him that just because my mother denied giving post man Mohd Pasha 10 to 20 Rs as enaam and asked him why does he has to keeping asking money for enaam as such I am always not receiving my important letters and finally today I missed my MO.


Regards
Shalini Pal
Flat no 10, 3rd Floor
Deepthi Appts, Next to St Anns High School
S.P. Road.
Secunderabad-500003.
Cell- [protected]
Landline[protected]

Postal Department — Not receiving the Pass Book

Sir,

I am worked in a Aided Educational Instituiton. I Think to Join the P.L.I scheme and i will contact Mr. Radha Krishnan Who was Agent in P.L.I section and his no. is 865. I will filled the form and submitted through the Agent and i will paid Rs.335/- first instalment on the date 18.03.2010 at Triplicane Branch. There is no response from the agent. Till now i will not receive the pass book. Kindly take necessary action and do the needful.

My Contact No. is [protected]
To
The Post Master
Triplicane p.o
Chennai

Sir,

I am worked in a Aided Educational Instituiton. I Think to Join the P.L.I scheme and i will contact Mr. Radha Krishnan Who was Agent in P.L.I section and his no. is 865. I will filled the form and submitted through the Agent and i will paid Rs.335/- first instalment on the date 18.03.2010. Till now i will not receive the pass book. Kindly take necessary action and do the needful..

My Contact No. is [protected]
DEAR SIR


I HAVE A SAVING A/CIN POST OFFICE. MY BRANCH IN SRINIWAS PURI IN DELHI
I HAVE LOST MY PASS BOOK I ALSO FORGET MY A/C NUMBER, SO PLS TELL ME HOW CAN I APLLY FOR THE NEW PASS BOOK.
PLEASE SEND ME AT MY MAIL [protected]@gmail.com/ call me [protected]

thanks
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Hi Friends,
I am also facing a same problem. We had opened Savings account deposit at Hyderabad post office. Since ours is a transferable Job, during transfers, I lost the Pass Book. I had applied for a duplicate Pass Book more than Two months back. The Post Master is very rude and the procedure he has stated for issueing a duplicate Pass Book is very long. He has sent the form to Kolkata where we are staying for address verification. We do not know the status or when we will get back our money. My advice to everyone is when you want to save it is better to save with a private chit fund rather than go to the POST OFFICE who are PUBLIC CHEAT FUNDS. They are veruy rude, uncooperative and utterly unprofessional.
respected sir,
i am varun, residing in koliyanur, villupuram district, tamil nadu.in my village post office my mom have savings account.one day the po in charge get the pass book from my mom.but he never give it to my mom.he continue sly refused to give the pass book.because it is the only witness for my mom for having savings account.and he never give proper response to the public and never give respect for senior persons, women, men and educated persons.particularly in working hours he closed the post office.please take proper action against him.my no. is [protected]
I have Fixed Deposit at post office (Ankleshwar- Gujarat)and interest deposited in MIS scheme. I lost my pass book and I do not know my account details. How I shall get duplicate pass book?
My email address is [protected]@gmail.com
Sir, I don't know my SB account number in post office. Unfortunately I lost my book. How to get my account number pls help me in the following address sir. [protected]@gmail.com pls.
Yes..this kind of issue postal department behaves really pathetic.. I also facing this problem. Its on going... i approached police station for FIR copy till the time i didnt get. Really sad..
Dear sir


i have a term deposit book a/c in post office. My branch kakinada ap.
I have lost my pass book i also forget my a/c number, so pls tell me how can i aplly for the new pass book.
Please send me at my mail kiran [protected]@yahoo.Com.Com/ call me [protected]
yaha sb apni apni o re hai help koi ni kr raha hai ---now I helping you

https://www.indiapost.gov.in/VAS/Pages/Form.aspx
from this address you got all form
if you want to get only duplicate passbook in case of lost of original passbook then use this link and fill the form

https://www.indiapost.gov.in/VAS/DOP_PDFFiles/form/ApplnforIssueofDuplicatePBs.p...
sanjay vs flymantrawale's reply, Aug 24, 2016
https://www.indiapost.gov.in/VAS/DOP_PDFFiles/form/ApplnforIssueofDuplicatePBs.pdf
https://www.indiapost.gov.in/VAS/DOP_PDFFiles/form/ApplnforIssueofDuplicatePBs.p...
this for duplicate passbook
Sir, I don't know my SB account number in post office. Unfortunately I lost my book. How to get my account number pls help me in the following address, [protected]@gmail.com
Sir,

My MIS a/c no-[protected] ID_NO[protected]Issued at Goledak khana). The monthly updation of interest on MIS, not getting message in my registered mobile number.

Regards,

Arkka Chattopadhyay
Registered Mobile_no-[protected]
DEAR SIR

I HAVE A SSA1 A/C IN POST OFFICE. MY BRANCH IN DENKANIKOTTAI IN TAMIL NADU.
I HAVE LOST MY PASS BOOK I ALSO FORGET MY A/C NUMBER, SO PLS TELL ME HOW CAN I APLLY FOR THE NEW PASS BOOK.
PLEASE SEND ME AT MY MAIL cr.[protected]@gmail.com/ call me [protected]

thanks

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