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[Resolved]  Postpaid Connection Of Airtel In Cug Plan Of Gsfc, Baroda — False Billing, poor response from customer care, huge amount of bill even not used service by customer, poor quality connection/voice

I have postpaid connection of Airtel via GSFC, Vadodara corporate CUG plan for monthly charges of Rs. 39/- (group plan) since two months. In these twom month they have given all the employees the huge amount bill. At customer care centre response is very poor & they are not willing to solve the problems. They have not proper information with them also & ask sideway questions. There is no quality of voice & always tower problems. In first months i have paid 205/- & in second bill i have paid Rs. 647/- which i have not used. The money deducted from our salary & so we did not do any thing. pl. look into the problem & help as early as possible otherwise i have to cancel my connection. The co-ordinator for gsfc & airtel have no botheration & he simply told to disconnect the connection. There is no seriousness for loosing of customer in this competetive market. My mobile no. is [protected]
Complaint marked as Resolved Aug 13, 2020
Complaint comments  5 CommentsShareTweet


Airtel Postpaid — Spurious bills

I have been using an AIRTEL postpaid number [protected] for a period of 18 months, though I have a BSNL connection, [protected], for last 6 years.I have been paying all my AIRTEL bill on time which was on average Rs.500-800.To my amazement, I found my bill for the month of May was Rs.6000.I contacted customer care, wrote to the M.D., and asked them to give details of my use, which they still failed to provide till date, and disconnected my connection.Being a doctor of well repute, I find my patients not able to contact me, and are facing trouble.Please suggest what to do, as I am opting for a legal action against these AIRTEL people.
Airtel People are very popular and are known to be indulging in activities such as these, just to earn an extra buck, or merely for sadistic pleasure out of harassing customers? I don't know.
yes same problem with me.. i have not used GPRS services for a single time and although they are charging me Rs. 100 addition in my bill.. they tower problem is also there..!
billing quality is very very poor.. (koi baniye ka bill bhi isse acha hoga)...

customer care executive dont knows about what problem we are facing...everytime you call they are asking for your number, address, company.. etc etc.. can't they see on there screen...!!

I advice not to take Airtel...i also going to discontinue it...
Padmavijay electricals
326, 9th street extension, gandhipuram
email [protected]

Bharti airtel ltd
Avinashi road coimbatore

kindly arrange to cancel the following cug numbers from today onwards that is[protected] and also restore to prepaid services as before

Airtel — cancellation of airtel CUg connection

My office CUG Postpaid No:[protected] this number cancellation PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD

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