Prepaid Airtel — Complaint Regarding Reducing amount

Complaint Regarding: Reduced 60 rupees from my main account balance.

Dear sir,

Name: PRABHU.E
Mobile No: [protected]
am using N96 mobile......was sending bulk sms to my frnds on 19 - 09 - 09 11.00 A.M i guess......(approx)

if we select more than few contacts depends upon the memory......it will be stored as mms......but its actually SMS not a mms.

sending the messages to my frnds.....msges are failed and stored in outbox and moved that msges from outbox to drafts deleted some of the contacts and sent it to my frnds as sms.......even my frnds received it as SMS not as mms.......i[censored] want to verify check this number [protected] whether it is received as sms or mms.

but in AIRTEL they have charged 60 rupees for sending sms even i have activated 49 booster pack(3 months free sms). Ridiculous how can this happen

better changed your software and recognize whether it is mms or SMS.

consider this one as serious complaint.

i was speaking to Ram kumar TL(i think so) on 19 - 09 - 09 08.33 P.M. I said that i dindt send any SMS but from his point of view he is denoting it as mms.

kindly clarify regarding this.

Reply ASAP.

Prabhu

[protected]