[Resolved]  Prepaid Airtel Mobile Services — TARIFF

ACTION TODAY PLEASE
SERIOUS COMPLAINT
DEAR SIR, MY ELDER SON GAURAV NIGAM IS STUDYING IN AUSTRALIA. SINCE LONG TIME, I USED TO TALK MY SON OVER MOBILE PHONE NO.[protected]. I AM PAYING CALL RATE OF RS.6.40 PER MINUTE. I WAS APPRAISED MY VENDOR ABOUT ISD TARIFF OF RS.39/- . I PURCHASED THE TARIFF OF RS.39/- AND TOP OF RS.100/- TOO MON 3RD OCTOBER 2009 AT THE EVENING 7:20. I WAS SURPRISED TO NOTE THAT AIRTEL CHARGE RS.10/- AND ABOVE. I CONTACTED TO AIRTEL TOLL FREE NO.121, THEY RETURNED MY DIFFERENCE MONEY BUT MY COMPLAINT ABOUT TARIFF WAS NOT MADE. NOW POSITION IS VERY WORST AND I WAS BEING CHARGED HIGHER RATE AND NOT DIFFERENCE MONEY BE PAID TO ME. MOREOVER,THEY ARE NOT RESPONDING ME GENTLY. WORST SERVICES IS BEING EXTENDED FROM AIRTEL. MY REQUEST REFERENCE NO.[protected]. PLEASE INSTRUCT YOUR OFFICIAL TO CONTACT ME IMMEDIATELY SO THAT I COULD TALK TO MY SON IN AUSTRALIA AT THE EARLIEST.

RAKESH KUMAR NIGAM
111/327, ASHOK NAGAR
KANPUR. U.P.
INDIA.

CONTACT NO.[protected]