[Resolved] Prepaid Airtel Plan — Recharge complaint | |
Hello my no is [protected] Tamilnadu Circle ...I have recharged Rs 245 actually 3 months validity plan for diwali the offer is for 6 month validity… 10paise to airtel mobiles and 50 paise to other network.. Recently my friend accidentally recharged Rs 22 Freedom plan scheme to my number.. Recharged Details date : 10/12/09 time 6.22pm transid[protected] After that my call rating is set to one paisa to airtel nt and 0.12 paisa for other network .. I have complaint to costumer care they said that no retain the 245/- 6month valid it as been lost…. I[censored] want to retain that scheme means again recharge 245 but its valid for 3 months only…. Now I need to stay back with my previous state 245/- 6 months validity …. For this problem where can I find the solution …..????? my email id [protected]@yahoo.com... Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Thank u 4 taking step to solve my problem... But u have said that no rules to permit to get back the previous plan.. I Accept the reason that u said that Rs22/- EC as been recharged (accidentally) to my number... But fault on ur side, because ur team as failed to do what the costumer needs ... so in future please avoid the in-convince to rest of the costumer... Any way thanks 4ur response...