[Resolved]  Vodafone — Prepaid recharge of Rs. 225/-

Sir,

I had received an SMS of Diwali Offer for recharge of Rs. 225/-
on 23/10/08 which stated the benefit of Rs. 350/- which included Rs. 200/- of talktime and 100 local SMS free for 30 days.
On 24th Oct 2008 I called at your toll free service and confirmed about the offer.

On 25th oct 2008 I refilled my cell with Rs. 225/-

On 27th I made round about 30- 40 SMS for which I was charged, when I called up ur free toll service I was informed that 27th & 28th were national holidays and on national holidays the scheme of free SMS was not available. This information was not given in your scheme as well as not informed when i called up on 24th.

So I request you to refund my SMS charges as per your record under the given scheme of Rs. 225/-
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

my mobile number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information