[Resolved]  Pure It Battery — battery still not supplied

Pure It — Not supplied

Hello


I am Vijayakumari from Ameerpet Hyderabad. I rang on Saturday for instalation of Pureit water purifier in my house i rang to Bangalore on toll free no. i.e. the number you are giving in the TV ad. One lady i donot know her name she lifted the phone i told her my address and my mobile no and i asked her to do it immediately. she told me madam tomorrow is a holiday i will inform my technical person he only knows the telephone number of the Hyderabad distributor, he will inform and they will come to your house and they will install the thing. today is 21st April 2010, four days passed no body has called me nor installed the thing, no reply from the bangalore office, nor the lady has given me reply asking whether they have installed it or not. Gurukrupa Home appliances are the distributors in Ameerpet. then i asked her to give me the telephone number she replied that i donot know.

it is my request when anybody calls from any corner of India the lady should have telephone numbers of the distributors in a typed sheet.

kindly do the needful immediately i have given my email id kindly inform the ameerpet distributor to call me and install the thing.

ok and goodday

Dear Vijayakumari

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team

My self Mrs.Amruta Deshmukh booked battery before two months but till date i am not received battery.In two months i called three times on your helpline no. every time your operator answered that i will get the battery within 1 working day, how hopeless service you are providing [protected] is my pure it registration no. my cell no. is [protected]. If i not get battery before 3rd Aug.then i have to choose other option.

Regards,

Amruta A.Deshmukh

My name is B.C agasti I have a hindustan lever pure it and wanted to change the battery kit but the agent from
whom i purchased the pure it (agent name S. Kangilal ) said he will be sending a man to change the kit.12 days passed but no one came after that I called the company the company also did nothing. And still the agent is not picking his phone. Please look into my matter deeply and oblige me.My contact number is[protected] and [protected]

pl cheng my battery


manu thapar
jatti ki bagichi
alwar
sr no is RPB[protected]


MO.NO. [protected]

hi my name gautam and i have not been supplied a new battery since last 2 weeks
i request u to make it soon my contact no is o[protected] and [protected]
i don't have any o[censored]r contact no plz email me on [protected]@gmail.com
my adrress is mankhurd mumbai, p m g p colony, room no 379, bul no 12
400 043