[Resolved]  Pure It Of Hll — Replacement of battery and mesh

Address:

Hyderabad, Andhra Pradesh

I am B R K Sarma, my customer id of Pure it product is [protected].

Complaint No.C[protected]

Address: Flat No.301, Vani villa apts, Street No. 4, Vani nagar, Malkajgiri, Hyd 500 047, A.P.

We have been using pure it (water filter) for the last three years. Recently the service has become worst as it takes several days for the executive to attend to our complaints. Sometimes we are told that no stock of batteries.

We have registered complaint on replacement of battery and replacement of mesh for our pure it on 7 Apr 10, our complaint was acknowledged. But still no one has attended to it and we have been following up on this matter regularly and are told that it will be done in a day or two. Now almost 10 days have passed, but no one attended to it.

I request authorities concerned to look into it. The pure it water filter has attracted several people in the country for its product by HLL, but the recent dissatisfaction of the customers may lead to its downfall of the reputation.

Best Regards,
Sarma
Mobile: [protected]