[Resolved]  Pureit/hindustan Unilever — FAULTY WATER PURIFIER

Address:

The Nilgiris, Tamil Nadu

WATER NOT REACHING MAIN CONTAINER

1. i bought Pureit from Ambala after getting impressed by their massive advertisement campaign " ek crore ka challenge". it performed satisfactorily for sometime but however suddenly in dec 2010 the water stopped getting filtered into the main container,

2, Till then there have been many attempts by me to solve the issue by launching complaints.. i checked with some of my friends , they also are facing the same problems... one of them has also launched complaint in this forum..by the way so called engineer came after repeated reminders. He told me that the filter had got blocked and then he cleaned it under the running water and filled the filter with water. The water got filtered however took lot of time.eg one litre of water takes 5 hours!!!!!!!!!!!!!(imagine)
3. but now water has stopped filtering only.
4. It is not understood as to what is the problem and the service engineer being sent is not qualified to rectify the same, the company as it claims is not living upto its reputation.
5. I dont understand what is point of creating a technology to get safe water and ask for challenge when the the water doesnot come in main container only.its very sad state affair especially when the complete household is dependent on safe water.
6. please solve the issue.

MAJ SHAILENDRA JASWAL
LOCKER NO 413
DSSC ,WELLINGTON(NILGIRIS)
TAMIL NADU - 6432331
MOB: [protected]
EMAIL: [protected]@gmail.com