[Resolved]  Race Car Helpline — phone not pick during break down

Address:Delhi

I am Trying To call Race car helpline from last 4hrs coz my car was broke down, but no body received my calls and Iam stuck at that place where Iam not getting any help from any source. It was really Pathetic Experience with race car helpline. Below are the phone no of Race car helpline whom i was trying[protected],[protected], [protected], [protected], [protected]. If their is anything wrong happened to anybody who are responsible. They all are fraud and i want my money back. My car no is DL6CAJ5275 Audi A6.
Name Jitender Sharma
Contact no: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I have two memberships of Race Car Helpline. One of my Eterno Scooter for last four years and other for my Wagon R for last one year. First time when I called Race at 11.30 PM their mechanic came who was drunk and could not mend my car or could not find out the fault. After that he towed my car to my residence which was only 5 km and charged Rs.100/- for the same and also took new switches of my car for which I complaint to Mr. Satbir at Race but no satisfactory response I got.

Now again today (04 Jun 2011) I got stuck at Vasundra. My car was not starting. I tried my best to contact customer care help line but nobody picked up the phone. My ailing mother was also with me. After trying for 15-20 minutes I contacted Mr. Kamal who came to my house for enrolling me as a member for Race Car Helpline for my Car and earlier for my Scooter for last 3 four years. I was shocked to hear his reply. He said that there is strike in our company and he cannot do anything for me.

It is unfortunate that the people who got faith in the company and enrolled as member and due to which the company is running and earning livelihood and a number of employees of the company are getting bread and butter due to these members only are being dealt like a beggar at the time of emergency. It could be a more dangerous to have faith on these people if someone stuck in a lonely place at night when he has some female with him.

I want to intimate all the people who read this comment to be careful from these type of fraud and irresponsible companies and also request the readers of this comments to suggest the legal action that could be taken against these fraud companies.

I also request all the readers to upload any of the cheating/fraud they faced with any of the public dealing or any other companies for the benefit of the people.

Rahul
They have even embarrassed me when my car broke down in middle of the road late night.
I tried their number hundred time but looks like they all were on vacation after promising 24x7 service.
I just wonder will anybody take any action against these CHEATERS.

I.K.TEWARI

RACE CAR HELPLINE — Phone not picking

My car broke down near my home on 16th Aug and I kept calling RACE Helpline for about 2 hours but no one picked the phone.

Finally I had to call local car repair person who has fixed the problem.

The service of RACE car helpline is really pathetic and frustating.

There is no point in subscribing to their service if they can't do their job when needed. Fees, however, small in amount is absolutely waste.

It is better that in case of emergency, always take help from Justdial or Yellowpages and find out a local repair service agency to fix the problem.
Race Car Helpline is a BIG FRAUD. They pester you and collect money for annual contract promising 24x7 on-road service but when you need them they are never available. I have 2 contacts from them (no: DEL[protected] and DEL[protected] valid upto 27 July 2012). The helpline number given in their contract[protected] does not exist. Even their website does not give any Contact details.

I invite on all 'members' of this fraudulent Race Car Helpline to gather and let's file a case of cheating against them. They are fraudsters and they should be dealt with accordingly. Their right place is JAIL.

Rajan Misra
Email: misra.[protected]@gmail.com
RACE CAR HELPLINE is untraceable company now. My car is not starting so I tried to raise my ticket with Race, and dialled all numbers I have with me,[protected]/[protected] /[protected]/[protected] and
[protected]. SURPRISE SURPRISE SURPRISE, no number is working, I tried 100 times and no able to raise complaint for my broken Car. My subscription is valid from 18/05/2011 till 17/08/2012 and in during this duration I have not availed services of Race.

Could anyone share with me if India is full of companies who are involved in SCAMS only?
Poor show my Indian Companies who breach the trust of millions of subscribers. They are big cheaters.

Regards,
Vijay Handa
[protected]@yahoo.com
DL 6CD 3058

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