[Resolved]  Railways — TDR refund

I had to file TDR for a train that was rescheduled by 12 hours and opted to use alternative means of transport. The railway did not have the courtesy to inform that the train has been rescheduled untill we reached the railway station. Even after the hardship of arranging alternative transport and then filing of TDR only 50% of the charges were refunded by railway. I am surprised at this attitude of railways and I would want to escalate the issue to the someone senior in railways. Is nt the person looking at the case before processing the TDR. While it takes such a long time to get the refund, it is still processed incorrectly.

There is no forum or person whom we can reach out to settle the issue. I need clarification as to why only 50% of the refund was made? My ticketing and refund information are as given below

Transaction Details
PNR Number [protected] Booked On 4-4-2010
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 22/4/2010 Ticket Charge Rs 980.00
Bank CITI Total Rs 1000.00
Train No 2257 Railway Zone SR
From Station YESVANTPUR JN(YPR) IRCTC Zone RD/SZ
To Station CHENGANNUR(CNGR) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Prashanth Kumar 29 Male 0000/ Booked
2 Preethi 23 Female 0000/ Booked



Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : SR
TDR Filing Date : 26-Apr-2010
Forward To Railway On : 13-May-2010
Reopen Status : 1
Refund Details
Refund Status : Refunded
Refund Date : 02-May-2010
Refund Amount : Rs.490.00

Dear Sir i am book (tatkal)ticket on 3-jun-2014 for two person but in this 1 ticket is confirm and second ticket is on waiting list then i fill the tdr to refund the second ticket money(because second person ticket is automatic cancel). but 7 month has been pass away i am not get my refund. then i want to go for consumer court to refund my amount. my pnr no is [protected].

the second person travel in the train and the TC give the slip i am attach the TC slip and the ticket.

Dear sir


PNR No.[protected]
i am book a tatkal ticket in 3-jun-2014(new Delhi to patna). in this i book the ticket for two person but the one person ticket is confirm and second person ticket is on waiting list (then the railway rule the waiting ticket is automatic cancel) then i fill the tdr on 7-jun-2014 to refund my money but 7 month has been pass away i am not get my money. in this the both person travel the train in this the tc give the 1500 slip also i send the ticket to railway Delhi office. but they have regreted my TDR and do not provide me the reason to regret the TDR. i have a last option to go to consumer court the i fill the consumer form complaint to get my money.