[Resolved]  RAM — refund from seventymm.com

Address:

Hyderabad, Andhra Pradesh

after i lost my patience and trust on seventymm.com ,i m here to complaint about them regarding my refund.i found you are the best and you can solve my problem
sir my name is ram, i ordered for a product from seventymm.com on 08th dec 2012,,and its id is 0496613,after a week they said that product is not available & we are going to refund the amount"they told that we did transition for refund on dec 19th of 2012 with a transition id [protected] ,they are saying that we transfer the amount on 19th december 2012,but i hadn't received the amount till now ,as they asked i mailed bank statements also,containing transitions from the date of my payment to till the date ,but they people are repeating the same, saying that we refund the amount, ,i shown the bank statements also,they asked me to contact bank customer people .i made call to seventymm.com 100's of times sir ,after a long struggle and force they mailed a transition slip containing transition id without any account name or number.i asked sbh (my account) bank people they said money was not transferred in you account, as per their guidance or request i mailed bank statements to [protected]@seventymm.com ,but now also they are saying that money was transferred please contact bank people ,there is no sign of transition in statements,,, .sir.....bank people saying where is the account number in the transition slip,really these people sending a unknown number telling that it is transition id, there is no bank account number or name........2 month over till no money in my hand l ,my humble request,please solve this problem sir its a mateer of 7600rs sir,as i am a student not able to concentrate on studies also .
thank you sir
HERE IS THE SHOPPING NOTIFICATION SIR
Email us: [protected]@seventymm.com
Order Status At Your Fingertips!

SMS Text – STATUS <SPACE> ORDER NUMBER to 5757570

Dear ramamohanreddy,

Thank you for shopping on Seventymm.com. We confirm your order as per details below:

Transaction Details:
Order no : SMA0496613
Order Date : 08-Dec-2012 | 6:15:02:91 PM
Amount Paid : 7684.00
Payment mode : Online Payment (Debit Cards)
Customer Details:
Customer Name : ramamohanreddy
Delivery Address :
rbvrr hostel,abids,hyderabad Hyderabad - 500001
Email ID : ramu.[protected]@gmail.com
Mobile No. : [protected]
Item Details:
Item ID Description Qty. Price(Rs) Expected date of dispatch
SKU[protected] Penta T pad - WS702C 1 7699.00 26-Dec-2012
Sub Total 7699.00
[+] Shipping & Handling Charges 0.00
[-] Promotional discount 25.00
Total (Inclusive of all taxes) 7684.00
HERE IS THE TRANSITION SLIP THEY SENT

Dear Mr. Ramamohanreddy,

Greetings from Seventymm!

This is regarding your order # SMA0496613, I understand that you are awaiting for your refund amount. We regret for the inconvenience caused. Please be informed that we have reversed your refund amount on 19-Dec transaction # [protected], kindly refer the below transaction details and share the same with your bank for further clarifications…

Channel Type
Transaction Ref. No.
Merchant Txn. Id
Transaction Type
Settlement Batch No.
Acquirer
Currency
Amount
Status
Auth Id Code
RRN
Txn Date Time
Intru Type
ECOM
[protected]
496613_496806_69605758
Refund

A[protected]
INR
7674
Successful
351294
[protected]
19-Dec-12
CREDI

AND I ALSO ATTACHED MY BANK STATEMENTS SIR,NAME IN THAT IS M.NAVEEN REDDY IS MY FRIEND FROM THAT ACCOUNT I MADE PAYMENT