[Resolved]  RechargeItNow.com — Failed recharge and no refund

Address:Chennai, Tamil Nadu

i have recharged through this 'rechargeitnow.com' for my Sun direct on 9-5-10 for Rs. 130 thro SBI net banking,... amount was deducted but, recharge was not done... i was in hurry, so i tried once more with SBI Debit card,.. but the result was same.. I hve posted complaint on the same day.. Still i havent received any feedback from them... My money is neither refunded nor recharged...

Track ID : [protected]

Pl help...

Thanks in advance
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Aug 13, 2020
Complaint marked as Resolved 
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Sir ,

Yesterday I tried to recharge my mobile No. [protected] for Rs. 100 /- through www.rechargeitnow.com and used Net Banking ( Axis Bank ) and after successful payment , I got a mail that Failed recharge . Then again I tried immediately for the same cell no. and same amount and again same result .

After launching complain on their web site , I got Rs.100 /- creditied in my prepaid balance and there is no response from them for the other transaction.

Here are the details for my both the transactions ;

user id: joy.s.[protected]@gmail.com
order id: A[protected]
transaction id: 1109601
subscriber id: [protected]
amount: 100.00
date-time:[protected]:27:33 PM
status: failure

user id: joy.s.[protected]@gmail.com
order id: A[protected]
transaction id: 1109706
subscriber id: [protected]
amount: 100.00
date-time:[protected]:37:32 PM
status: failure

Even everytime , I am getting the same Ticket No. from them regarding my complains and then there is no communication from them what so ever.

Please advise.

Thanks.
Dear Mr.Joy,

The refunds for both of your transactions are processed and the amount for the same will be credited to your bank a/c within 5-7 working days.

Regards
Team RechargeItNow.com
Is it true? I hav jst Started using rechargeitnow for onlin rechrging. I can c many complaints lik ths reg rechareitnw in this site !

Anyway Thx for Awaring !!

Even i ll limit or avoid using rechrgitnow !

Thx agn!

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