[Resolved]  Redbus — Ticket Cancellation money not refunded

Address: Hyderabad, Andhra Pradesh

I booked my bus ticket by REDBUS on 21 May 2011(Ticket number (TIN): TD6K39963447 from Visakhapatnam to Hyderabad for dated 29 May 2011 that tckt amount was 880/- Rs. and cancelled it on 28 May( tracking number is 5649276. )

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days( For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money . please give me response as soon as possible.

Looking forward for your cooperation and quick response.

iam pasting the mail which i got from REDBUS after cancellation.


from redBus Cashier [protected]@redbus.in
to [protected]@gmail.com
date Sun, May 29, 2011 at 12:22 AM
subject redBus ticket cancelled (TIN: TD6K[protected]
Important mainly because of the people in the conversation.

hide details May 29

Dear Mr. santosh kumar,

We processed your refund request on 29-May-2011. Your tracking number is 5649276.

The refund amount is Rs.792.
Your bank will take 5 working days to credit the amount to your account.
The cancellation fee for this transaction is Rs.88.

Ticket details:
Ticket number (TIN): TD6K39963447
From: Visakhapatnam
To: Hyderabad
Date of journey: Sunday, May 29, 2011
Travels: Kesineni Travels HYD
Bus type: Volvo A/C Multi-Axle Semisleeper (2+2)
Boarding time: 09:00 PM
No of seats: 1
Seat number: 28

Please feel free to write to our customer care at [protected]@redBus.in for any clarification.

Best regards,
--
Team redBus