Redbus — TICKET BOOKED BUT BUS HAS NOT PICKED UP

Manickam Chokk

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

We have booked 2 tickets from Tirupattur to Chennai FOR 9.45 pm

We were waiting at the boarding point from 9.15 PM.
By 9.20 we called up redbus call center office and taken the bus operator’s contact number ([protected]) but this number was continuously ringing and no response
Again we contacted redbus call center and now they have given another contact number ([protected]) but this number was switched off.

After this we made several calls to your office and by 10 .30 PM bus operator told your office they have picked up the passengers but still we were standing there and after that redbus call center contact number was connected to voice mail and we were not able to reach the bus operator we were there at boarding point till 11.15 PM. (details may be tracked from your Call data Record)

on sending this details by mail they have just initiated for refund of the ticket charge

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Comments

pshahgreat

from Chennai, Tamil Nadu

Red Bus — Bus Ticket booking

Kindly note that while booking ticket from chennai to hyderabad,the amount is debited from my account but ticket not confirmed.The order no.is 5926185 .Kindly resolve as soon as possible.

Regards
pankaj
.

Krishnan ambali

from Chintamani, Karnataka

Dear Sir

I also faced the same complaint on 21st April, 2013. On 16/04-2013 I booked one redbus.in ticket for journey from Calicut to Bangalore on 21/04/2013 through online. In my ticket, operator name is Abhishek travels, Bus type is Mercides A/c semisleeper and land mark given is New Kalyan Kentre, MM Ali road, Calicut and time is 10 PM, Seat no17. I waited there from 9.30 PM but I cannot see any such bus and 10 PM I inquired locally and some travel agents inform me to contact AR travels there.
On inquiry with AR travels (at 10.05 PM) they inform me that there is no bus as per my ticket from Calicut to Bangalore. At about 9.30 PM one Volvo bus of Abhishek Travels is there and it already left from Calicut half an hour before. On seeing my situation, AR travels arranged 1 seat for me from Calicut to Bangalore (1 Back seat) and hence I can reach Bangalore in time.
I am a frequent traveler and normally uses KSRTC, Keral RTC or Neeta buses for online booking and travel and their service is up to our expectation. This is my first experience in my online bus ticket booking.

Krishnan,
Phone: [protected], [protected]
emai : [protected]@gmail.com

Arjun

from Chennai, Tamil Nadu

Same problem for me! They and made me wait from 11:30PM to 3AM. THE WORST SERVICE. Never gonna use or recommend Redbus to anyone. For me Someone else boarded the bus instead of me EVEN BEFORE MY BOARDING POINT. They didn't even check the id and never stopped in my boarding point to pick me up! STUPID SERVICE!