Reebok India — Voucher Redemption

1st Feb 2010

To Reebok India
Customer Servcies

I have purchased Shoes and accessories from Bangalore Ringroad, Kanakapura road outlet in November 2009.
I was given a book let of 12 vouchers of Rs 500 each total value of Rs 6000 and the sales man informed me that since the Vouchers had validity of 3 months, I could redeem Nov / Dec & Jan 2010 vouchers which means, I could redeem a total of Rs 1,500 every 3 months, which actually made sense as we could get some thing of value.
As a norm, I kept a reminder to visit the Reebok Outlet during last week of January 2010 to redeem the first set of 3 vouchers.
To my surprise, the moment we entered the Outlet and showed the Voucher Book, the salesman's instant response was, "You have not got the Redemption Code". We did not know what he was saying until, he showed us the Important Notice asking us to send sms to a number for getting the 7 digit redemption voucher. AND not to be SURPRISED Again, the date for sending the SMS was Over.

How Nice of REEBOK, there is no better way to cheat than these smart tricks.

How and when are we going to learn about these cheap tricks metted out by the so called Multi Nationals who call themselves as trend setters and open and all the ......

IF REEBOK has any Business Ethics, they should have asked each sales person who hands over these Vouchers to immediately send out the SMS, the very fact that the Sales Person did not mention this is some sort of a GIMMICK and outright misguiding the Customer by simply luring them with such offers.

Every one knows that no one will open the voucher and check these matters as a Voucher is in itself should be worth and the Fact that the Sales Person only stated about the Validity of each voucher being 3 months and did not even open the Voucher shows that REEBOK must have trained them not to guide on the SMS matter for redemption code.

Why is this redemption code required in the first place, we have made a legitimate sale and the Sales Man even took our Mobile / Contact nos. If they had any ethics, they would have sent a reminder SMS / Email for us to get the redemption Code.

Anyways, I have Rs 6,000 worth vouchers just sitting pretty as they are of no value, now I know.

I tried to contact Rebok and there is no email or any other Tel no given in their web site, even the web site is a gimmick as Customer Services > Contact us does not give any email id but the first paragraph states, we have given below answers and if you dont find answers, fill up the e-mail form, which is NOT TO BE FOUND in the WEB SITE at all.

What a Joke.
MULTINATIONAL
GIPPING People.

When are we Indians going to Revolt against such Unscrupulous offers and gimmicks.

If Reebok has any ethics at all, they will contact me and rectify this as I feel cheated of Rs 6000. And I dont thing they care whether I stay a Reebok Customer or Not.

However, as hope is what I have, I am waiting for a miracle of sorts so that Reebok will contact me and rectify this matter.

Murli

i also agree with dis...reebok is fooling people.i even hv the redemption code but dn also i'm nt able to redeem the voucher hv gt vouchers worth rs 3000 of no use...really a shameful act by big brand company who cheat people like this...if reebok hv ny ethics at all dy must tk summ imediate action...

I used reebok shoe for two years.With out realizing I landed having Mortn's Nuroma due to bad shoe sole. Unsuspectingly I again bought a reebok shoe with air cushion. Nuroma is getting worse.
Reebok does not know how to make comfortable orthopedicaly sound walking shoes( I walk 5 Km 4/5 times a week) . Their shoes have narrow toe bad sole support leading to lumpy ball of the foot.I am discarding a new pair costing 3500 INR to look for some thing made for walking and not for show.Their shoes are apparently for those show offs who invest more in kit than in actual exercise.
Avoid buying reebok if you are a serious walker.

First, The voucher consists of all the details regarding voucher activation/redemption. If you did not care to read those Instructions, Its your mistake, blaming RBK is nearly insane. Secondly, I dont know which website you are-consulting. RBK (IN) website has always had their contacts, even the regional officials. I had bought the DMX Shoes too and got the voucher. I followed the instructions regarding the SMS but was still not able to redeem my vouchers. I contacted RBK and in an informative response found out it was the Store managers mistake of not mailing RBK the voucher and billing information. I CANT BLAME RBK FOR THIS. RBK even went to the extent of activating my vouchers with a life-long validity because during all this the voucher validity had expired. So in short I have those vouchers with life long validity, I love the DMXRIDE series, and am going to get another pair soon.

Sipper is not actually a Sipper

My organization Teleperformance in Mansarovar, Jaipur claims that this is not a sipper. I argued a lot finally felt embarrased in front of whole floor. Please look in this issue as i have spent alomost 500Rs for this and still no where.

shoes are not proper

i have purchased new reebok shoes from anand (gujarat) and just wear a one time and sole from bottom was come out from both the shoe.shall my shoes will be replaced.please reply me as early as possible.

Defect in my shoes

dear sir i purchased one pair of Reebok shoe from flipkart just 3 months back i want to replace it i am attaching the invoice and photo of my shoes. my email id is dinesh.[protected]@gmail.com my phone no is [protected]