[Resolved]  Reebok Kit — Non recipt of consignment- ITBC09881581

I, Rijul Aggarwal S/O Shri K.B. Aggarwal resident of G-10, Vikas Puri, Apposite Petrol Pum, New Delhi-18, booked an order on dated 06.02.2009 with M/s. India Today Book Club for a Rebook Kit amounting to Rs.2999/-. The full and final payment in advance to the tune of Rs.3199/- (Rs. 2999/- for Rebook Kit and plus Rs. 200/- for delivery charges) was made through ICICI Credit Card on the day of booking the order i.e. on dated 06.02.2009. At that time the firm issued me an order refernce No. ITBC 09881581 and assured me that the consignment will be sent at my residence within 15 days positively. After waiting a long I contacted on telephone no. 40502424 and they told me that the consignment would be delivered shortly. On dated 28th March, 2009 I again contacted with the firm on telephone and it was gathered that the consignment no. [protected] has been since been delivered to me at my residence address through M/s. Blue Dart Courier Service on 25th March, 2009 but the same has not been delivered to me till todate. On dated 28th March 2009, i had lodged a complaint to Mr. Amit Kumar of M/s. India Today Book Club vide complaint no. 41114 and he assured me that the consignment will be again delivered at my address i.e. G-10, Vikas Puri, Apposite Petrol Pump, New Delhi-18 within 8-10 days positively.
After a week’s time I again contacted on 6th April, 2009 and at that time Mr. Khan, Sr. Executive of M/s. India Today Book Club explain that your case has been finalized to dispatch the same and would be delivered within a week’s time positively. After a week on 13th April, 2009, I again contacted Mr. Khan and he informed me that new consignment can only be sent as one consignment has already delivered at your address i.e. G-10, Vikas Puri, Meera Enclave whereas my address is G-10, Vikas Puri, apposite Petrol Pump, New Delhi-18 only.
Now from the very beginning I am under depression due to non receipt of my consignment i.e. Rebook Kit from the end of Feb., 2009. Therefore, it is humbly requested that M/s. India Today Book Club may delivery the desired kit of Rebook on my address i.e. G-10, Vikas Puri, Apposite Petrol Pump, New Delhi-18 immediatly.
I loosed my so much of time in loacting the valuable kit but unfortuntly no body has heared so far, therefore i again submit my humble request to kindly get deliver the booked item for which i had already paid the requisite amount, failing which i will be compelled to knock the door of the consumer redressal forum.

Thhanking you,