[Resolved] Regarding Vodafone Payment Gateway — Amount Deduct abt recharge not done

Gourav9042

from Chandigarh, Chandigarh

Address:

Chandigarh

Hi sir,

I mostly recharge my mobile talk time from Vodafone site. i am facing problem. in past 2 times already occurred money deducted but recharged nt done.
this time again i recharged and money deducted from my account and recharge not done.
so i have request please do me a favour just take a action regarding this.
last time i also complaint in vodafone they told technical issue but money nt refunded.

so please do needful

thanks
gourav sharma
[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 3, 2016

Complaint marked as Resolved

Verified Support

May 17, 2012

Vodafone India Customer Care's response Hello Gourav,

Please email a scanned copy of the bank statement displaying the deduction of the amount to vodafonecare.[protected]@vodafone.com so that we may be able to investigate this further.

Regards,
Vodafone Customer Care