[Resolved]  Reliance Big T V Dth Service — Deducted double charge on non refund of the same

Address:

Ernakulam, Kerala

Dear Sir,
This is bring your notice that, I am a customer of Big T V DTH service, my smart card Id is[protected]. recently i have complained about my Big TV Remote and the company replaced it and they deducted Rs.200 for the same. after two days they have deducted more money from my account and my connection deactivated. when i contact customer care they admit they have deducted two times, they will refund the money after 48 hours, and i[censored] want to watch tv you have to recharge again. this is cheating sir. if these companies do like this what the poor customers do? please look into the matter immediately and make a solution...

Thanking you.

Shaji Abraham
Chempothanal House,
Thalacode P.O.
Mulanthuruthy Via
Ernakulam District
Kerala

Mob: [protected]