Sir,
Your Service department is not giving satisfaction service in Gujarat State, Anand District, Petlad Taluka, on 13th instant at @10.00 p.m. my T.V. lost signals, so I seek help of your service department who advised me to wait for 12 hours and to make complain on next day. So I registered complain on 14th at 11.15 a.m. But problem was not solved, so reminded again on 15th at 6.30 p.m. But your department cancelled old complain No.[protected] as if it is solved, But not any service engineer call and coming for lost of signal problem and noted new complain by giving new complain No.[protected] Thus they avoid us, and create proof as if they solve complain in less than 48 hours, But actually it is not so.
Hence I earnestly request your kind honour to recruit service staff, if existing staff is unable to solve the problems, otherwise name and fame of reliance will be spoiled.
Awaiting your early favourable response. Was this information helpful? |
its already 6hrs over of installation and still there is no pay channel is viewable
there is no response frm customer cell
what to do i had lost faith in big tv
customer satisfaction should be main motive of him
but what they are doing is cheat to customers thats all
this service is provided by appco groupindia
mumbai
pls take some action