[Resolved] Reliance Big Tv — negative attitude towards service and rough behavior from customer support | |
I HAVE BIG TV INSTALLED AT MY HOME AND MY DISH WAS DISTURBED AND I PHONED UP TO CUSTOMER CARE FOR THE POOR SIGNAL AT LEAST 6 TIMES. TWICE OR THRICE I DID NOT GET ANY COMPLAIN DOCKET NUMBER FROM THEM AND THEN THEY PROMISED ME TO GET IT RESOLVED BY GIVING ME COMPLAIN DOCKET NUMBERS WHICH ARE : 96339170, 96339417, 9626787 AND I RECIEVED CALL FROM THEIR LOCAL ENGINEER FROM ROHTAK. HE ALSO PROMISED ME TO GET IT RESOLVED YESTERDAY. BUT TODAY WHEN NOBODY CAME I CALLED THAT ENGINEER AND REQUESTED HIM DUE TO IPL CRICKET MATCHES HE TALKED TO ME RUDELY AND VERY ROUGHLY SAYING I DON'T HAVE TIME AND YOU CAN COMPLAIN AGAINST ME AND MY COMPANY WHEREEVER YOU WANT BUT I WILL NOT ARRANGE REPAIRS. MY CONTACT NUMBER: [protected] [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
i am customer of big tv . dis servise is showing me dat poor signal n i cant watch my tv channel due to bad service last 5days n ialso complained to custumer care n i found thr only com no or request no .i m very unhappy dat mi problem is not solving bi them n they nt takes its seriously i request u 4 dat plz solve mi problem as soon as possible sandeep mittall customer id is[protected]
i m nt satisfied vid ur service my contact no [protected]
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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I HAVE BIG TV INSTALLED AT MY HOME AND MY DISH WAS DISTURBED AND I PHONED UP TO CUSTOMER CARE FOR THE POOR SIGNAL AT LEAST 6 TIMES. TWICE OR THRICE I DID NOT GET ANY COMPLAIN DOCKET NUMBER FROM THEM I RECIEVED CALL FROM THEIR LOCAL ENGINEER FROM SAHASWAN. HE ALSO PROMISED ME TO GET IT RESOLVED YESTERDAY. BUT TODAY WHEN NOBODY CAME I CALLED THAT ENGINEER AND REQUESTED HIM, HE TALKED TO ME RUDELY AND VERY ROUGHLY SAYING I DON'T HAVE TIME AND YOU CAN COMPLAIN AGAINST ME AND MY COMPANY WHEREEVER YOU WANT BUT I WILL NOT ARRANGE REPAIRS.
MY CONTACT NUMBER: [protected]
[protected]@mail.com