[Resolved]  Reliance Big Tv — Not able to get any channel seven after 16 days

I purchased the Big TV on 1st September(Bud luck for me) thinking that reliace will be very good option. But I was taken for a ride as there were a bunch of in the name of customer service and a bunch of fools in the name of engineers and neither of them dont know what they should do.

Date purchased:[protected]
Complaint nature: till now I am getting only gyan TV and no other channels are coming. Its saying to subscribe which I have done it 10 days back.

Smart card no:[protected]
work order no: [protected]
complaint numbers: 75496209, 75945671

I am really fed up with this and I dont think I will be able to take more. Just let me know how to get my stolen money back. I am going to file a complaint in the consumer court and going to seek compensation as already half a month of my subscription money has gone into reliance mouth.

I am sending this email and I am also planning to do some advocacy through blogs and other popular social networking sites if my complaint is not resolved in 24 hours. I am going to touch the good wil part of reliance and also I am seeking compensation for this torture.

The numbers I have got so far and talked 10 times

all are chennai numbers

[protected]
26176768
[protected]
[protected]
30277333
[protected]

I hope you can now understand my frustration as I have spent nearly 200rs in call charges.

- Vimal

[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I HAD ALSO FACED SAME SERVICE PROBLEM BUT I AM FORTUNATE THAT I GOT SET TOP BOX REPLACED AFTER 26 DAYS (VERY QUICK SERVICE ! NO?)

ASHOK KALASKAR
AKOLA
A BIG NO to BIG Tv. The worst customer service ever. I bought this stupid thing on 19 th October and it's been 13 days now and still i dont see anything except gyan channel. No one knows what to do and the customer care people are really pathetic!!! I made a fool of myself by buying this stupid thing!!!

Reliance Big T.V. — customers taken for a ride

we, the customers of Big TV (Max Pack) since September 2008 are not receiving any signal since past 18 days and have lodged 2 complaints. The latest complaint has been lodged on 26/05/2008 (complaint no is[protected]. Our Smart Card No. is[protected]. Inspite of making repeated calls everyday on the toll free no [protected], no one is paying any attention to it. . Even local cable service providers are better. Prospective customers, Can anyone advise how to get rid of Big(Problem) TV?

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