[Resolved] Reliance Big TV Connection — BIG TV - LG offer not Honoured | |
I purchased a LG 29" CTV from Chandra Traders, Velachery, Chennai on 19th of October 2008. LG had offered FREE Reliance Big Tv DTH connection as Deepavali offer. On 28th of October, the trader called and gave the BIG TV offer coupon and asked me to follow up with Reliance customer care centre. On 28th Oct. I called customer care centre and booked for conection of BIG TV by giving the coupon number which was accepted and in turn on the spot I was given the work order number [protected] and assured that the connection will be effected within 72 hours. After expiry of 72 Hours, I called the custer care centre of Reliance BIG TV and a complaint number 79161800 and assured that the connection will be done within 48 Hours. A representative Mr. Vijayan called me on mobile and asked whether I have the Set Top Box with me so that he can execute the work immediately. I said the work order issued was on LG-Reliance offer hence the set top box has to be brought by him only. The representative said, he will check up with his office and get back to me. From then onwards, I have been calling the Reliance customer care center[protected] everyday for nothing. The incidence started on 19th October and till 4th November No action has been taken by anybody. Hence, I putup this complaint to show, how the MNC'S like LG and Reliance are serving their customers.Atleast by seeing this complaint which is brought to the knowledge of the WORLDWIDE, I hop, I get the justice. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I had exactly the same experience! Reliance & LG ... !
Reply
please add new chanel21/10/2011
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