[Resolved]  Reliance Big Tv — He makes 12 months= 360 days

Address:

Jaipur, Rajasthan

Hello,
I want to do complaint against the RELIANCE BIG TV DTH Service provider that he'll follow a new rule for his plans that in a calendar of the 12 months means 360 days rather than the universal calendar, (i.e.: 12 months is 365 or 366 days).

Kindly do your appropriate action against RELIANCE BIG TV DTH Service provider, so in the future he did not be able to cheat the customer.


(Below my message i paste the reply of the RELIANCE BIG TV Corporate person & for the reference i attached a file showing the plans of 12 months.)



Regards:
Amit Mittal
6/407, Malviya Nagar
Jaipur
RAJASTHAN
Pin-302017
Contact: [protected]

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Dear Mr. Mittal,

Thank you for contacting Reliance Customer Care.

We regret the inconvenience caused to you.

This is in response to your e-mail regarding Reliance Digital TV services and policy.

We treat each customer’s suggestion as a feedback to improve our DTH services and in future if any changes made in our policy you would be informed as we treat each month of 30 days and 1year of 360 days instead of 365 days.

We once again regret for the annoyance this may have caused to you. The company is actively working to improve service levels and your feedback has proved to be invaluable.

Thank you for your cooperation and understanding.

Yours sincerely ,

Kumar Kulkarni
Customer Care
Reliance Digital TV
Reliance Big TV is now Reliance Digital TV