[Resolved]  Reliance Big Tv — recharge for 1 yr but stopped services in 8 months

Address:

Ghaziabad, Uttar Pradesh

DEAR SIR,
IHAVE SELECTED BIG TV ON AUG 2009 AND RECHARGED IT ON 28DEC2009 FOR 1YEAR AND AGAIN RECHARGED ON 21 DEC 2010 FOR RS 1985 FOR ANOTHER ONE YEAR BUT ALLOF A SUDDEN MY TV STOPPED ON 21/08/2011.
ON CALLING CUSTOMER CARE ON 22ND AUG 2011 THEY TOLD ME THAT AFTEWR RECHARCGING I HAVE NOT REPORTED TO CUSTOMER CARE ABOUT MY RECHARGE ON 21 DEC 2010.
IN THIS CONECT I WANT TO SAY THAT WHEN I RECHRGED ON 21/12/2010 A CALL FROM BOMBAY CAME TO ME ON 22 OR 23 DEC 2010 AND ASKED ABOUT RECHARGING OF MY BIG TV, I TOLD THAT I HAVE RECHRGED IT, THEY NEVER TOLD ME TO INFORM IT TO CUSTOMER CARE. NOW THEY HAVE STOPPED MY SERVICES , MY CHILDERN ARE FEELING VERY SAD.
PL LOOK INTO THE MATTER AND RESUME MY SERVICES AS EARLIEST.

RAJIV JAITLY
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