[Resolved] Reliance Broadband — Net Connection Not Issued and Money Taken

[Resolved] Reliance Broadband — Net Connection Not Issued and Money Taken

R Rajit from Bengaluru, Karnataka

Hi Sir/Madam, I had applied for Relaince Broadband Connection 20 days back and had paid 500 rs advance but till now i havent got the connection. When i call the customer service they say they cant help as they are not responsible for this and they in turn ask me to geti n touch with the local sales head whose name is Purnima. When i try calling on the number no one picks up the phone, the number is [protected]. Similarly when i try calling the sales agent whose name is Basavraj ([protected]) he also does ot pick up his cell. The advance which i paid to the company is also debited from my bank account. The people who work in relaince call centre dont even have the basic cortesy to talk. I would like to Ask Anil Ambani to get more professional persons into his organisation who have the basic deceny to talk & instead of cheating money from persons like us use hsi money fro his venture with MTN. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Balasubrahmanyan S

from Hyderabad, Telangana

Hey Rajit,
Mine is also similar situation. One reliance rep named Chandan ([protected])collected Rs. 500 check on 26th of Aug 2008 as the deposit towards the broadband connection. After a couple of days some 3 people came to my house, looked around and said they need permission to tap the overhead wire. (????? i don't understand this). They said they will contact with Chandan and come back. But there was no update for a week. I called Chandan many times in the coming weeks, but nothing happened. Now he is not receiving my calls also. I called the only one available CC no[protected] and they give this 'no-response' no. of some Purnima Pradeep[protected]. Nobody is answering the call. The condition of CC people is pathetic. Here is the joke: 'I told them that I am calling from Bangalore. So here comes the next question ' Is it in Karnataka?' I wanted to tell that it is in the Republic o[censored]ganda... Stupid. Is there anyone who got this problem solved? Anil Ambani is busy with his BIG cinemas, BIG adda and BIG TV.. Forget him :D

Satya Prakash

from Bengaluru, Karnataka

Hi,

Mine is also the same suitation like u people. I am also frustrated with that guy from Reliance Chandan. Those people took money for Net connection long back and now they even dont pick up the phone. Does anyone know how can I get my money back !!!