Reliance Broadband Combo Plan — Broadband Connection Suspended

You [censored]s don't read the email in full. Here goes the CAF number [protected]

This is a new installation
My contact number here it goes again [protected]

My Address is 11/125, Rameshwar Apts, Sola Road, Ahmedabad - 380 063
I am 35 years old.
Color of my eyes is Black
I am Married with 2 kids
I eat vegetarian food
I do not smoke or drink
I am a High Networth Individual who can hire few of your incapable VPs and make them clean my toilets

So what more you want to know?


Roshan

--- On Tue, 9/15/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:


From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'ADAG=[protected]' Reference to your mail
To: "Roshan Shah" <[protected]@yahoo.com>
Date: Tuesday, September 15, 2009, 8:49 PM

Dear Customer,

With reference to your mail regarding activation of connection received at Service Assurance Cell, we request you to please forward the following details to us at the earliest:

* Your Reliance Hello Phone number:
* Your Customer Application Form (CAF) number:
* Best time to contact you at the alternate number.

We would require the same to assist you better.

Also, we request you to resend the attachment since we are unable to open the attachment send by you.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Mihir Desai
Service Assurance Cell
Reliance Communications

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Roshan Shah ([protected]@yahoo.com)
Date: Tuesday, September 15, 2009 07:56 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: [protected]@yahoo.com ([protected]@yahoo.com)
Subject: RE: Reference to your mail

You have all the information in my original request. My cell number is [protected]. I will only want a email response

roshan

--- On Tue, 9/15/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:


From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'ADAG=[protected]'Reference to your mail
To: "Roshan Shah" <[protected]@yahoo.com>
Date: Tuesday, September 15, 2009, 10:06 AM

Dear Customer,



With reference to your mail regarding activation of connection, please forward the following details to us at the earliest:

* Your Reliance Hello Phone number:
* Customer Application Form (CAF) number:
* Alternate contact number, if any.
* Best time to contact you at the alternate number.

We would require the same to assist you better.

Also, we request you to resend the attachment since we are unable to open the attachment send by you.

In continuation to your mail regarding installation issue of Broad band connection, please note that we have forwarded it to Customer Care team of Broadband ([protected]@relianceada.com). One of our executives will be in touch with you shortly.
We appreciate your co-operation in this regard.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].



Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,



Hetal Shrivastav

Service Assurance Cell

Reliance Communications



"Notice : Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less that or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.



This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
-----Original Message-----
From: Roshan Shah ([protected]@yahoo.com)
Date: Tuesday, September 15, 2009 09:05 AM
To: Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
Cc: [protected]@yahoo.com ([protected]@yahoo.com)
Subject: Status of my Installation -

Attn Reliance Nodal Officer

Please refer the attached Audio recordings. I have ton of SMS messages too.. Your Sales Rep Jagdev Rajput took 2150 Rs. cheques for 1 landline and 1 combo pack on 21st August promising installation in 3 days. 1 Landline was installed but the other line and broadband connection did not get installed. All my house renovation work has been stalled as I wanted this to be in our concealed wiring and I was given false promises.

Ever since then I have tried to follow up but he has not picked up the phone. I left him SMS messages and even threatened to lodge FIR for cheating but still he did not respond.

I then followed up on Customer Care numbers and attached Audio recordings also show the escalation path I have taken including telling them to refund my money if they can't meet their promises.

I have spent nearly 6 hours of my time on this for your [protected]@#king not meeting your commitments and in chasing you. I demand $125/hr x 6 hours as compensation besides refund of my money.

My Application form number is [protected].

You mother [censored]ers should not have taken money and wasted my time if you s**tholes can't even do a basic installation and you [censored]ing advertise all around as being a large company. Stop fooling around people.

You sh**tholes if you have balls, reply only via email because I am taking you a**holes to the court for taking my money, not delivering service, wasting my time and incidental expenses because of stalled renovation in my house. For legal reasons, I want to be clear here that all responses be in writing via email. Also before you reply, I assume you would have listened to these audio recordings of my conversations with your customer service.

Roshan Shah

Reliance Communication — Broadband Combo plan

Broadband combo plan is not working since 26th Oct. No action taken from company. Non-effective Call Center.

In ICICI for Reliance Netconnect Recharge, They are asking for the CAF Number, where to get it from??
email:[protected]@hotmail.com