Reliance CDMA — Unnecessary amount deducted

Reliance — amount deducted

My self Shashi Choudharya My RIM mobile no is [protected].In my mobile Mantra and Jobalertpack was activated voluntarily by the reliance service without even asking me, further, they even charged me 30/-Rs.on 5sep and 30/- changes on 8sep.
I also spoke many time to the customer carte that I don’t want any pack and any services but they have not taken the action to deactivate. Sir /Madam It have happened much time reliance activate pack and reduce the amount.

I also have risen complain in customer care the deduction is ok but they have not refund my balance.

2nd problem


In the last mounth I observed that the caller Tune service has been activated on my cell without my knowledge and the service has been charged to me. When I brought this to the notice of the Customer service staff he was not interested in my problem and simply tried to convey me that the service has been activated from my side and he would not take any complaint regarding the same. Than I called senior executive told my problem. then reliance refund my payment . She also told my one pack caller tune and another mantra pack also activate. Both r activated out of knowledge. Than madam help me and refund my payment. In spite of me explaining it to him that the service was not activated from my side and I wanted to lodge a complaint regarding the same he bluntly refused to lodge a complaint. I am surprised by the attitude of the customer service executives and the supervisors as they simply don't lodge a complaint on the said problem.
I look forward to a solution on the problem as I have been cheated thrice by Reliance communication, Rs-30 many time deducted from my balance for a service which I never subscribed and regarding the Customer service which simply does not take complaints on the problem stated

I m fed up of these deductions of balance for the unwanted services.

I m requesting to please look into the matter and kindly do the needful.


Hoping for a positive outcome after this complaint

Dear Sir, Maddam

SUB:-. [protected]

I have rel bill debit in your a/c Date:- 20/08/2009 Ammont:- 3374, Cheque no. 752226, Bank:- Union Bank of india But mobile out going totaly stop please tell me emergency. My Contact No.[protected]
Alpesh Patel

Reliance — Amount Deducted

Dear Concern

My Mobile no is- [protected], I have recharged it with Rs. 650/- plan (Night calling free 11:00pm to 6:00am, India calling card) on dated 8th Sep, 09. I was usually doing the call on only one std number that is GSM no- [protected] and it was absolutely free in night time.

On 28th Oct 12:45AM I made the call on same no and my all amount was deducted, I launched the complaint to the customer care, they said that we have some technical problem and your amount will refunded you very soon, but till date no amount get credited to my no, even I am unable to make the call due to Zero balance in my no.

Now when I asked at web world they are saying that that plan was for CDMA to CDMA not for CDMA to GSM. Then tell me how can I was able to make those call previously at free of cost and without any intimation how can suddenly amount was deducted?

Please investigate the matter and reply me soon with some valid reason.

Yours truly
Anil Vyas

Dear
I have reliance conection, and reliance company without informing deducted amount from my balance. I have recharged Rs.50 dated:-25.12.2010. Now I have balance only Rs..2.21.

I talk with customer care executive, they unable to return my deducted amount. No information or sms regarding deducted amount and against which service.

Can I cliam the deducted amount ?
Reliance is big company and they cheet to customer very easly.
Pls. tell me how can I recover my amount.

Reliance — Amount deducted

1) automatic activation of various services ( such as caller tune, Voice chat ets) on my Number( [protected]) by reliance agency with out my knowledge and amount get deducted.

Reliance CDMA — amount deducted

my self prabhat i was recharge own mob no [protected], on dated 31/5/11,regarge succ after three attempt but money deducted all three attempt.and also this happen again on dated 03/06/11.my mobile not recharge but money deducted.

so pls desolve my problem


thanks
prabhat