Reliance CDMA Mobile — wrong deduction | |||
Dear Sir, Date:[protected] My name is Lakshmidhar Sahoo. My mobile No. is [protected]. I had seen so many times wrong deduction after recharge. Whenever machine adverting calling means ringing on the mobile then attended the call. then I know it is adverting then I cancel the call with red button. Because I don't want any additional service like missed call alert service, ring tone & etc. I want outgoing call and incoming call and sms incoming and outgoing like normal mobile. I cannot recharge now due to loss of money. So I am presently using other operators like tata docom, uninor etc. If you have given any forcibly additional service please remove 1st these additional service. Please send a message with write that we remove all additional services. we will not wrong deduct you amount. After this message received then I can recharge my reliance cdma mobile otherwise I will not recharge. In my experience, Rs.100/- recharge done maximum 5/- rupees utilize then minus balance. One time Rs.150/- recharge. approximately 30/- utilize then minus balance. Please do something, otherwise I cannot continue with this number. I will be stay with other operator's service if you do wrong deduction. I don’t want any advertising sms or advertising ringing call. Thanking you. Yours Sincerely, Lakshmidhar Sahoo Was this information helpful? | |||
 3 Comments | |||
Comments
Wrong Deduction
Dear team
I am vaibhav Bipin kumar pandey i want to complaint against reliance CDMA mobile services, i have connection and No is [protected].
service provider had Debit my prepaid mobile account with Rs 35 cut and when I ask about that, customer care executive told me but no response castomer care.
Please help me out because Rs 35 is not matter but such kind of incident show that how the companies cheating helpless customers .
Regards
BIPIN KUMAR PANDEY
[protected]
EMAIL ID:- [protected]@rediffmail.com
Dear team
I am vaibhav Bipin kumar pandey i want to complaint against reliance CDMA mobile services, i have connection and No is [protected].
service provider had Debit my prepaid mobile account with Rs 35 cut and when I ask about that, customer care executive told me but no response castomer care.
Please help me out because Rs 35 is not matter but such kind of incident show that how the companies cheating helpless customers .
Regards
BIPIN KUMAR PANDEY
[protected]
EMAIL ID:- [protected]@rediffmail.com
I am a reliance cdma user, from last month i m surfering from auto deduction by fault service charges by Reliance GSM, without any subscription they are deducting amount . At the time of complaint they replied that its subscribe by user.
is this not matter that how was the amount deducted but its big that they are cheating their customers.
No:[protected]
is this not matter that how was the amount deducted but its big that they are cheating their customers.
No:[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I am vaibhav darvaikar i want to complaint against reliance CDMA mobile services , i have connection and No is [protected].
service provider had Debit my prepaid mobile account with Rs 30 and when I ask about that, customer care executive told me that you have given a request for subscription of A Facility of E-Mail ON SMS. When I replied them that I Did’t send you any request for the same they refuse to accept that and told that they will not refund that amount.
I have some SMS also which showed that I did not send any request for this subscription
Because on[protected] 10:49 am I received a sms that
“ To add an Email Subscription to your account send ‘Reg <Email ID> ‘ <Email Password>’to52206”
AND after a minute ON [protected] 10:50 am I received an other SMS That
“ Your Email on SMSis activated at Rs 30/30days. To unsubscribe sms unnsub 1912 to 155223 ”
When I did not send any request for subscription and I did not provide my EMAIL ID And PASSWORD ,how they can debit my prepaid account.
And I am still receiving the SMS
“ To add an Email Subscription to your account send ‘Reg <Email ID> ‘ <Email Password>’to52206”
And this is too much that they told me that I had used this service also
I have LG-RD3540 whic is very basic hanset so i do't think that this hanset will support this kind of services.
I have also 2 service request no. about my above complaints SR No.[protected] and SR No.[protected]
Please help me out because Rs 30 is not matter but such kind of incident show that how the companies cheating helpless customers .
Regards
Vaibhav Darvaikar
[protected]