[Resolved]  Reliance Communications — No Refund for failed transaction

Address:Bhopal, Madhya Pradesh

Dear Sir,

This is Deepak Shevani from Bhopal, I tried to recharge my sister's Reliance Smart mobile using the online portal : http://myservices.relianceada.com/captureInstantRecharge.do. However, after completing the bank transaction, the screen dispayed an error : saying that - Rs 333 is not a valid recharge amount and the money will be refunded in 10 minutes. No refunds till now.Can you please escalate the issue to the concerned.

Details of transaction are as follows:-

Reliance OxiTransId -[protected]
ICICI Bank-Transaction Reference Number: BIL/[protected]
Transaction Type - Pre-Paid Mobile Recharge
Date of Transaction - 26/10/2011
Operator - Reliance
Region - Bhopal
Mobile Phone Number - [protected]

Regards
Deepak
Amount - Rs 333.00
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

This is Vivek from Bhopal, I tried to recharge my sister's Reliance CDMA mobile using the online portal : http://myservices.relianceada.com/captureInstantRecharge.do. However, after completing the bank transaction, the screen dispayed an error : due to some error in processing the transaction, the amount 205 will be deducted from my account but recharge on the number is unsuccessful. No refunds till now.Can you please escalate the issue to the concerned.

Details of transaction are as follows:-

Cyber Receipt --- Date:15/04/14 2:07:39 AM

Transaction Details :

Account Number : [protected]
Transaction Date : 13/04/14
Transaction Amount : (INR)205.00
Transaction Type : DR
Transaction Description : RELIANCE/MPNB[protected]/[protected]/naan
Operator - Reliance CDMA
Region - Bhopal
Mobile Phone Number - [protected]

Regards
Vivek
Amount - Rs 205

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