[Resolved]  Reliance Communications — Outgoing calls debarred

Reliance Communications — debarred of cell phone service

Dear Sir/ Madam
This is to bring in your kind notice that I am a student of engineeing in Amity University, Jaipur, Rajasthan, my reliance connection number is [protected], of which all the services are debarred from last week due to some I.D. proof problem, that I have Submitted all my particulars i.e. xerox of my driving licence, xerox of being the bonafide student of Amity University, Jaipur, Rajasthan after that they had debarred my services than I again submitted my original driving licence to the authorized dealer of Reliance and again the bonafide certificate containing my present address also where i am staying in jaipur. For my permanent address i.e. of Ludhiana I have submitted my licence but still they are remarking that bonafide certificate is not enough you have to submit the xerox of your I.D. card issued by the university but the I.D. cards are yet to be issued. In the bonafide certificate it is clearly mentioned both the addresses i.e my permanent address which is of Ludhiana and my Present address which is of Jaipur. Please sir look in to the matter as soon as possible. Thanking you .

Sir,
Please findout the problems and activate the two cell phones-[protected] and[protected] for long term good relation with Reliance communications.

Dear Sir,
I have pre-paid connection no [protected] of Reliance Smart. I am using as Internet modem by paying 303/- p.m and now there is ballance about 150/- Talktime, but I find no incoming or out going without an reason since last one month. No one is responding. Now I am sending this mail from this phone modem only as modem.
I hope this problem will be solve soon.
Brgds
TK Char
If you do not solve this problem I have to termited this connection.

Reliance — debar of outgoing services

the outgoing services had been stiopped with out any reasonable reason, They have charged Rs 2829/- twice for the payment against our eight year ago number [protected] and against had taken the previllege of the same which had been again deposited to their authorised web world viide their receipt no 1B[protected] and the cuurent biil of Rs 73/- vide receipt no S[protected] all dated 28/10/2011 mornig 11.00 am. but still for the harrassment had not activate the outgoing services for the aforsaid mobile no [protected] and the customer care executives as well as the perosn at the web wprld had not responded properly.
this shows the intent of the company to cheat the consumers by resoting declare the consumer to be the cheater one.. This fact while discussion wtih the executive of the customer care who had acted rudely said to me as a fraud. the question is here whether the persob who is intent of having a fraud came to avial your services. Further the my eight years payment schedule can be get from Vodafone as none of the payment till the discontiunance opf services is in deafalt or even late. The wordingf of the person at the outset of the customer is not only hard but the insulting one also cann't be forgiven.
I am at the time very dippressed and assualting my dissicioun by swtiching from vadafone to reliance.on the opinion of the other. Lastly i dion;nt want to continue avail their services and requested you kindly tranfer to the the vodafone where even the customer care services person listening your problem and get tried to be solved against with rudeles and non caring customer care personal appointed by the reliance