Reliance Communications — Non activation of my Mobile No.[protected]

Dear Sir,

Every body is aware that Call centers of Reliance and other companies make calls to subscribers for new connections or conversion of Pre Paid to Post Paid connections. I used to receive so many calls from call centers on behalf of Reliance for new connection. In the beginning of this months there were few such calls received by me and every time the telecaller tried to convince me to get Post Paid connection. I was fully satisfied with the services provided by VODAFONE, but the telecaller informed me about the following scheme:
After paying Rs.500/- i.e. Rs.250/- security and Rs.250 activation charges I will have to pay Rs.199 per month towards rental charges, and get 400 minutes free to all networks, Local Call charges over and above 400 minutes would be @ 0.30 paisa per minute with No Clip charges. I will get refund against Deposit of Rs.250 after two months.

I was convinced with this scheme and agreed to have Reliance Post Paid connection. The executive informed me that they will send their staff to collect the document. On 13/07/2009, one person came to collect the documents, I gave him photocopy of Voter ID Card duly signed by me along with one Photograph of myself.

He took Rs.500/- in cash and gave me Sim Card No.[protected] informed me that my Postpaid Mobile Number [protected] will be activated within 48 hours, but till date nothing has been done. After waiting for more than 15 days, today I went to Reliance Store located at Central Market Ashok Vihar, who after seeing the documents told me that the concerned person gave only acknowledge of Form No.[protected], which is not a receipt. In this case they asked me to pay Rs.250/- towards activation charges.

I fail to understand Why should I pay Rs.250/- towards activation charges, since I have already paid Rs.500/- to the person who was from Reliance came to my residence on 13/7/2009 and also gave me the Reliance Post Paid Sim No.[protected]. He assured me that My Mobile No.[protected] will be activated within 48 hours.

I would like to request you that please take necessary action at the earliest.