[Resolved] Reliance Communications — COMPLAINT OF[protected] | |||
REMINDER 1 Kind attention : Mr. Anil Ambani This is in reference to my complaint No. [protected] dated [protected] for Broadband ID[protected] . Since last 13-14 days I am continuously following up and reminding to Mr. Anand Saxena , Mr. Deepak Gupta and Mr. Ajay Bajaj at Jaipur , Mr. Saurabh Sharma at Kota and Mr. Pankaj at Delhi , Nobody is hearing my request and taking any action .Even on[protected] when I enquired about my above complaint , they told they have closed the complaint .Sir without informing to customer and without set-righting the connection how they are closing the complaint, it is not known to me . Now it is requested to kindly take up the matter at your level and do the needful immediately. Sir I am retired employee of IL, I have no source of income except Cyber Café. I am sure you will do the needful in this matter. Otherwise please advise whether I should disconnect the 5 years old broadband connections and search another company or you will do the needful to set right the above broadband connection. An early reply in the matter is requested please. Thanks S.K THAKUR RETIRED SUPDT Copy to : I.L KOTA Consumer Forum Mob :- [protected] , [protected] Email:- [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
COMPLAINT NO :[protected] &[protected] DATED[protected] AGAINST 2 BROADBAND CONNECTIONS AND LANDLINES ARE NOT BEING ATTENDED EVEN AFTER 72 HOURS .
BRAODBAND ID[protected]
LANDLINE [protected]
BROADBAND ID[protected]
LANDLINE [protected]
RELIANCE OFFICE AT KOTA AND JAIPUR ARE NOT RESPONDING.
PLEASE LOOK INTO THE MATTER AT YOUR LEVEL AND DO THE NEEDFUL AT YOUR LEVEL
THANKS
S.K THAKUR
RETIRED SUPDT
I.L KOTA RAJASTHAN
MOB:- [protected]
[protected]
BRAODBAND ID[protected]
LANDLINE [protected]
BROADBAND ID[protected]
LANDLINE [protected]
RELIANCE OFFICE AT KOTA AND JAIPUR ARE NOT RESPONDING.
PLEASE LOOK INTO THE MATTER AT YOUR LEVEL AND DO THE NEEDFUL AT YOUR LEVEL
THANKS
S.K THAKUR
RETIRED SUPDT
I.L KOTA RAJASTHAN
MOB:- [protected]
[protected]
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare