[Resolved] Reliance Communications - Cordless Handset (Ls 110) — Not Able To Speak To Anyone For More Than A Couple Of Minutes Because The Handset Does Not Get Charged | |
Dated : 30th November, 2007. I have been a Reliance Communications customer for the past over two years and I have been, more or less, satisfied with their services up until a few weeks back. However, presently I am facing a lot of problems. The handset, which was supplied to me by Reliance Communications namely the handset of LG Make and bearing Model No. LS 110, does not get charged. As a result I am unable to carry on any conversation for more than a couple of minutes. Someone at Reliance Communications should hear the "Low Battery" ring in their ears to understand my ordeal. It literally drives one deaf. However, I was delighted the other day when the telesales people of Reliance Communications called me up to tell me that I could exchange my existing handset for a brand new handset. I was told by them to go to their nearest Web World and get my handset exchanged. Upon my request, they also gave me the telephone number of their Dombivli Web World (because that is where I reside). I, unfortunately, was unable to get through my call to the Dombivli Web World because the telephone there (no. 3295935) was dead and out of service. Hence, I personally went down to their Dombivli (East) Web World around 5.00 p.m. on Saturday, [protected]. For one, there were no senior personnel present at the Web World at that time. The manager of the said Web World namely one Mr. Prashant Gaikwad was out "in the field" and none of the junior staff members could offer any clue as to when he would return. I waited there for over an hour but Mr. Prashant Gaikwad did not return. Secondly, the junior staff members at the Web World point blank informed me that they absolutely had "no facilities" to exchange my handset and that they were surprised as to why the "" at Reliance Customer Care sent people to the Dombivli Web World to exchange handsets. Not only was my time wasted but I had to put up with a lot of rude behaviour and talk as well. I have already registered my complaints with Reliance Customer Care - Complaint Nos.[protected]with one Mr. Krishna) and[protected]with one Mr. Haris Masood) both dated[protected]. Kindly let me know as to WHEN and WHERE I can get my handset exchanged for another LG HANDSET because I wish to continue patronizing Reliance Communications. Your early action will truly be highly appreciated because I am literally facing a lot of problems due to this handset. Thanks and Regards, Vijay Nayak Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Dear Sir,
we are going to set up power plant in jharkhand with a large investment.you may visit our company profile in our website www.abhijeet.in
Now our foreign delegates have initiated their activities in our project areas and they are very much interested in having smart GSM prepaid sim.
But we are facing problem from your local representatives as far as documentation part is concerned. Altrhough we are providing them with pass port,visa,certificate cum invitation letter on letterhead of our group for local reference ,the representative are asking for guranter of the user which is not clear to us.
Pls. put us in the right picture so that we can be connected with your service in large volume.
Thanks
R.Roy
Executive-HR/PA
Sharda Bhawan,Devimandap Road
Chandwa, Dist: Latehar-829203(Jharkhand)
we are going to set up power plant in jharkhand with a large investment.you may visit our company profile in our website www.abhijeet.in
Now our foreign delegates have initiated their activities in our project areas and they are very much interested in having smart GSM prepaid sim.
But we are facing problem from your local representatives as far as documentation part is concerned. Altrhough we are providing them with pass port,visa,certificate cum invitation letter on letterhead of our group for local reference ,the representative are asking for guranter of the user which is not clear to us.
Pls. put us in the right picture so that we can be connected with your service in large volume.
Thanks
R.Roy
Executive-HR/PA
Sharda Bhawan,Devimandap Road
Chandwa, Dist: Latehar-829203(Jharkhand)
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but till date no refund has been made nor connection has been given booked by indrijit ghosh phone no [protected] complained server times to him but no responece for his end
talk to reliance customer care and the said to talk to siddhart dwarkni but the he himself is not picking up the phone whose phone no[protected] and mail id siddharth.[protected]@relianceada.com mail send but reply not receved till date
settle the matter at the earliest