[Resolved] Reliance Communications — deducting balance | |||
Dear sir, I suffering a lot from last 8 days as i have started the watsup / facebook pack of Rs. 16/- my balance has deducted a lot and asked to as the customer care people they say that we are using internet connection..sometimes they say that we hungama pack have been activated . my complaint no. is[protected]. complaint as on 26.10.2012 my complaint no. is[protected]. complaint as on 28.10.2012 both the above complaint deals with almost Rs. 80/- I m FRUSTRATED by recharging the balance every day as we are college student we dnt have time to talk with customer care people and not even get the much pocket money to spend.. we have to manage on what we have.. and here we request the customer care people to solve the problems... but here the reverse thing is going on ...as the customer care people are increasing the customer problem a lot...... kindly look the above matter and do the need full at your earliest. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
I am using reliance GSM . my number is [protected]. Reliance is deducting balance and saying that the deduction is for activating some packs of reliance, which i didn't activate. I am recharging my account and they deducting my balance to negative.Reliance is activating packs with out my permission. I need my balance back , its upto 40-50 Rs.
Reply
I want to say that whenever i am recharging my number just after few minutes the balance is getting deducted and after calling they are giving the balance return and they are telling that nothing is activated now the balance will not deduct and now no other VAS service is activated. But the same things are repeatedly happening. My mobile number is [protected] and i am Mr. Kharwar. I am facing too much of problem for this deduction. I have suffered to much because of this things which are done by RELIANCE. I want to lodge a complain for Reliance.
I want the resolution there is nothing to comment any more from my side.
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
kindly look the above matter !!!
if the company will deduct the balance in such manner 1 day it come that no body will use such the reliance communication network...
if the company will deduct the balance in such manner 1 day it come that no body will use such the reliance communication network...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709