[Resolved] Reliance Communications — Delay in prepaid SIM activation

 
10 Reviews
Jamshedpur, Jharkhand, India
 mdkamran.rf
Hi,

I am a regular customer of Reliance Communication.
I have taken a Reliance prepaid CDMA SIM card at Jamshedpur on 31st Dec-12 which is still not activated.I submitted all the necessary documents which is required which CAF(Customer Activation Form).


My details are as given below:


Complain Service Request ID is [protected]


1. Customer Details:
Name: Md Kamran
Father's Name: Md Hashim Ali

DOB: 04 Jan 1984

Address: H.No:51, Cr Rd No:12, Zakir Nagar East, Post: Azad Nagar,Mango, Jamshedpur,Jharkhand,832110.

ID proof submitted: Voter ID


2. MDN/SIM No: [protected]

3. Alternate Number: [protected]
4. CAF no. (if available):

5. Date of Activation: 31st Dec 2012

Retailer Name & Address: Mr. Hassan
Shop Name: Hello Mobile
Shalini Market
Sakchi, Near Gousya Hotel
Jamshedpur

6. Exact Name of the Store/RMS/RW where CAF has been Submitted: RELIANCE MOBILE STORE 22

7. Complete Address of the Store/RMS/RW: RELIANCE MOBILE STORE 22, KALIMATI ROAD, SAKCHI, JAMSHEDPUR-831001

Please do the needful and help to activate the SIM ASAP as I am suffering a lot.

Thanks & Regards:
Mohammad Kamran
Network Design & Optimization Engineer
NSN ID: 61449219
4th Floor,Core-1,Pacifica Tech Park,
No 23, Rajiv Gandhi Salai (OMR ROAD),
Navalur, Chennai - 603 103
+91 [protected]
Complaint marked as Resolved 2015-11-05 05:30:33
Complaint resolved with too much delay which is not a good experience. I will never refer any one to shop with this. Customer executive never responding on time and updating about the actual challenges they are facing on this.
Complaint comments  9 Comments     Updated: Share0Tweet0

Comments

RIL — Delay in activation of sim card

I have purchased air-tel sim card [protected] and [protected] from long period this sim is not activated pl look in to matter and activate sim .

Regards
Yogesh

Reliance Communication — Delay in Activation of GSM prepaid

my gsm no. [protected] was purchased by me on 07/02/2009. meanwhile, i presented my Driving license as my ID proofs at that time (as demanded by the shopkeeper). But still now 8:07 pm of 11/02/2009 my above gsm has not been activated. i'm still waiting for my reliance gsm. the customer care is not answering properly about my complaint.

I want to tell 1 more thing that same time i bought a BSNL prepaid sim which was activated within 10 minutes with same ID Proofs.

Please help me. or call me on my alternative no. [protected].
My Mobile No. is [protected] my sim was misplaced at home
I broght this on 09 Jan-09. Today i have found my Sim and i
put the same in my mobile to check my validity.
i am not getting proper response regarding my validity checking.
Please suggest what should i do
Array
ok.matter is resolved.
Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
Dear Sir,
Myself Tilak raj singh from Ranchi.jharkhand and i have purhased a new sim of Reliance GSM having no.[protected] dt.13.2.13. My problem is that whenever i insert this sim, no network is found. Does it mean my no. is not Activated? If yes?
Till when can it be Activated?
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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    Reliance Communications - Delay in prepaid SIM activation