Reliance Communications — Disconnection of Data Card

Address:

Delhi

Sir
I purchased a reliance data card with three months advance rental plan . beacaus of my less usage i want to convert the same from postpaid to prepaid. i went to reliance outlet told them to convert my data card from postapid to prepaid they told me for that i have to give the outstanding amount of rs 830 , i made the payment bur after a day i recived a call from customer care regarding the convesion of my no from postpaid to prepaid , i told them the same after that they give me a new 4 months advacne rental plan in 2000 for (unlimited) they told me to make the balance payment of rs 1170 . i have deposited the same on the next day . there is nothing mentioned about tax in the mail (attached for your info) now because of non payment of service tax they disconnect my connection , asking me to make the paymetn of rs 610. trailing mails attached for your info. kindly look into the matter revert bcak as soon as possible.

Regards
SUNNY





Sir

This is with refrence to your mail regarding the "Republic Day Offer" i have registered for the same ( 5GB of Internet usage @ Rs. 500/- per month for 4 months) by making 2000 payment to Ashima Telecom Services vide Receipt No S[protected]Rs 810) AND S[protected]Rs 1170) on 30/Jan/12 and 01/Feb/12. Now I have received a call from customer care regarding Non-payment of bill of Rs 610. According to the plan i don't have to pay for four months and they don't give me the McAfee AntiVirus free for 12 months plus they disconnect my connection.
you are requested to take this matter on priority and make palenty for this on Ashima Telecom. This is very bad experience of mine with Reliance Net Connect and i also wants to disconnect my connecton after the completion of above plan.



Regards
Sunny
A/c No-[protected]

[protected] Forwarded message[protected]
From: <[protected]@relianceada.com>
Date: Mon, Jan 30, 2012 at 5:25 PM
Subject: Republic Day Offer
To: sunny.[protected]@gmail.com


Dear Reliance Customer,

We thank you for your continued patronage of Reliance Netconnect+ services!

We understand your ever increasing need for faster connectivity and have introduced Netconnect+.

With Netconnect+, we assure you superior internet experience at home, office and on the move, with download speeds up to 3.1 Mbps.

We offer you the Republic Day Offer. Now you can enjoy 5GB of Internet usage @ Rs. 500/- per month for 4 months* and there by save upto Rs. 1000/-...

We already have an Existing Offer of 3 Months Advance Rental 5Gb Unlimited Offer with Rs 750 /- Monthly charges post completion of 3 months.. However, as a privileged Customer, we offer you a Special Upgrade Offer with a Saving of Rs 250 per Month with 4 Months Advance Rental Plan.
At Just Rs 500/- Per Month, you can enjoy Unlimited 5Gb Usage. (Rs 500/- x 4 months)= Rs 2000/-
The Existing Offer is available at Rs 3000/- (Rs 750 /- x 3 Months)= Rs 3000/-
Under the Special Upgrade Offer Total Saving (Rs. 250/- x 4 months) = Rs.1000/-

Total Saving of Rs. 1000/-

Additional Benefit:

McAfee AntiVirus Plus worth Rs. 1000/- absolutely free for 12 months.

So what are you waiting for...
Visit your nearest Reliance Mobile Store

For further assistance you may call: *355 from your Reliance Phone or call:[protected]
from any phone.

Regards,
Customer Care
Reliance Communications Limited

*Pls note that this offer is applicable only for selected customers. Terms & Conditions apply.