[Resolved]  Reliance Communications — RECHARGE RELATED

i have reliance prepaid number [protected]. i have recharged my account with rs 30 top up at reliance main office in sector-5 11 market dwarka.on 18 jan at 12.57 pm(according to your confirmation message).i have received you confirmation message but on the contrary i did'nt get any amount credit to my account though my balance was in positive unit before recharge. for the same i tried costumer care but no one picks the call.. i have even contacted to reliance workers AT RELIANCE COMMUNICATION in dwarka but the said to contact customer care..for that i have came to you to help ..pls take care of it as soon as possible.

I ve been using reliance 4 a long time now... N i m not satisfied by the service i get...I often used gprs ...I pay 303 pm to get acess n still i ve problems like the internet is 2 slow..Sum timer i dont get to use the internet for days due 2 network problem ..Its so aonoyin on pnp of that i see ads of reliance sayin that it has best network in the country...Thats more annoyin...N hence 2 conclude i threw my reliance sim n got that of vodaphone ...Trust me its much better

Dear Sir,
For the past few days i was getting regular message from reliance group whenever i wanted to check my balance that " ON E-RECHARGE 121 GET RS 121 TT & 121 LOCAL MINUTES FREE VALID 7 DAYS"
But when i recharged i got only promotional balance of 121 for 7 days and not 121 talktime. When i enquired about this the customer care people said that you will get only promotional balance and not the main balance. The behaviour of the executive was also not good. I request you to pls take note of the same and resolve my problem.
Thank you
ajay kumar
mobile no [protected].
ramesh nagar

Dear Sir,

I also face same problem of getting main balance with recharge as mentioned on " ON E-RECHARGE 121 GET RS 121 TT & 121 LOCAL MINUTES FREE VALID 7 DAYS"

But i am unable to get the full talk time, Please do let me know when will it get resolve ????????????/

Regards
Abhishek
[protected]

Dear Sir/Madam,

Same thing has happened with me. If it is not stopped by Reliance, they are going to loose customer. Still such message comes.

my phone no. is [protected]. on which i have done recharge.

Dinesh Singh
[protected]
9 Jan 2011

Same is the problem with me...they have to specify that this is promotional balance and not Main Balance...those mother[censored]ing confusing advertisement make us puzzled..

Yesterday on 26th march2012 i got massage from rcom related to recharge that in 111 rs get full talk time of 111 rs. but when i recharged after 15 minutes. I got only 98 rs. After that i talked to customer care and complaint registration department they told me scheme was over on 20 march that was not my fault because i got sms from rcom my cdma mobile number is [protected]. at last want my rest of money back form rcom. They cheated me.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Exactly the same thing happened to me today on 02-NOV-2012 when i recharge my reliance no. [protected]
I recharged online with Rs.94 CDMA internet pack.I got this message "dear custmer, this plan cannot be used in conjunction with your current plan."
I called customer care but they said they cant do anything!!Reliance is going the fraud way!
I want my refund.

i got an offer message today (5/01/2014). Message was recharge today for 251inr and get 770 local minute for all then i recharged for 251inr and i got 770 minute only for reliance to reliance .what was that i want 770 minute for all networkunless i dont want reliance sim and please deactivate my number as i want other network which dont offer these type of cheat messages.
thank you

no comment for choraha company