[Resolved]  Reliance Communications — Reliance Leased Line Speed Issue

Address:

Uttar Pradesh

Hello,

I applied for a 1:1 1MBPS leased line connection on 3rd July after a big delay I got it installed on 14th August but there is a huge issue with the speed.

As 1:1 leased line my downloading transfer rate should be 1MBPS whereas it's just 100KBPS, it's just like what we get in 1MBPS broadband connection.

However, when am making a speedtest it shows me 1MBPS upload/download but when trying to download any file, it's just 100KBPS.

My questions is, what's the difference between leased line and broadband then? When talking with representative about taking the connection I made it clear that I want 1MBPS downloading speed.

I'm paying around 6500/- Rs. a month not for a service like broadband but for a dedicated 1MBPS line.

Could you please look into the matter and refund me the money if this is something you are unable to provide. I've already Tata Docomo and Airtel guys ready to provide the service, the real leased line not fake ones.

Thanks.