[Resolved] Reliance Communications — bad behaviour

wasim ghori

from Mumbai, Maharashtra

Address:

Maharashtra

i called reliance customer care regarding PUK issue.iasked puk which the agent gave me but again i want pin number for the same.agent told me to callback again for pin and i have wait 10 again to get the pin number.agent was rud and he didnot help when i raised my voice he told me that he will churn my service.
and also he abused,then after 2 days by sim card was blocked and shows me invalid sim card.i called reliance cx care again told me to go and visit the reliance web world.which is not right and also i called reliance cx care many time and i found that their cx service quality is very worst and they not ready to understand and help.my reliance gsm number is [protected] which is been barred from all service and now i am not going to reactivate again and i am going to but airtel or vodafone.
RELIANCE VERY WORST CX SERVICE
please take action againts my complain and let ambani know that their telecom customer service is very pathatic and worst.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

ravisoam

from Delhi, Delhi

Hi,
I am using reliance no [protected], but many times there is a service activated on my no, and deduct the amount from my current balance, but when i talk to cc he said that your service is deactivated, but which amount is deduct not refundable, this service is activated from your end. today morning 8:10AM i talk the no[protected], Miss. Babita, i explain all that but her response is not satisfied me, she said there are some call from reliance when you pick these call your balance deduct from your current balance, i said that i received a message today morning that your service is renewed & you charged 10Rs., , but she said that this is your fault.
So please i request you to please look the same & refund my deducted amount, because it happens many time.
Regard's
Kapil Kumar

Kartick Naskar

from Khandwa, Madhya Pradesh

RELIANCE VERY WORST CX SERVICE THATS TRUE.

nehashishsinghal

from Gurgaon, Haryana

Reliance GSM Number — Abusing very badly, calling again & again

Dear Sir/madam,

I recevied many calls and messages from a number [protected]. He abusing me and calling again and again. He said me for friendship. Please take any action and solve this problem, I am very disturbed.

Thanks,
xxxxxxxxx
Muzaffarnagar

ero0123456

from Kolkata, West Bengal

Dear Sir
This is to inform you that I Santosh Devi Agarwal Lost the Sim Card ( [protected]) as my Mobile Phone had been loss yesterday when my son went to the Bhupen Bose Avenue ShyamBazar Web World for blocking the number and taking the new sim for the same number they Charges Rs. 100 my son asked for the Money Receipt Copy for Rs. 100 they shouted and told they will not give any money receipt for that when my son told ok at first only block the number they not respond to him, and told that they can't help it. as my Son not paid the money. The Lady is showing the attitude if she is Ownwer of the Reliance. Her behaviour is so rude that what to say, she told we are not interest in the Customer but only for the money. What a great Customer Service by you Executive. Thinking of leaving your Company by Such attitude behaviour.

Thanks &amp; Regards
Santosh Devi Agarwal