Reliance Communications — Unwanted VAS Service Automatically Activation | |
Whenever I was on Roaming Reliance company activate any VAS and it is activated upto where my mobile balance does not get zero. I'm even unable to contact customer care and during roaming customer care number is unavailabe.. I complain it from other mobile number to Reliance Customer Care but all in vain and I don't get my money returned. Was this information helpful? | |
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Reliance Mobile phones — Activation of unwanted service
Dear Sir,I am using cell phone number [protected]. Two days ago suddenly i got a message from RM-53030 and message informed me that my astro services is going to be start with in two days, if i don't want then i've to call on number 53030863.
But sir this number is a big comedy. since last two days number 53030863 is continuously busy, and reliance stole my Rs. 30 from my balance.
This is request to you that please do some thing to prevent this type of activities.
thank you.
sorry its working
sorry its working
Reliance Mobile — Unwanted Service Activated in mobile phone automatically
1.In my mobile phone [protected]one service namely "Cricket Pack" automatically activated by service provider and they substracted balance from my a/c but i didnt activated same service..
2.In same Phone no.[protected] one another service 1p/sms also activated i tried so many times(13-nov-2010 also tried 7 times) to deactivate it through sms as customer care said me but its not deactivating i said customer care also but they didnt helped anythng about it..and this service automatically going for renewal and charging from my a/c
Hi Hemant,
As per our discussion, you have been informed that the waiver for the amount of Rs. 9.5 has been posted to your account and the SMS has been deactivated.
Regards,
Reliance Mobile Online Support Team
Your feedback is important to us. Keep Posting!
As per our discussion, you have been informed that the waiver for the amount of Rs. 9.5 has been posted to your account and the SMS has been deactivated.
Regards,
Reliance Mobile Online Support Team
Your feedback is important to us. Keep Posting!
Unwanted Service Activated in mobile phone automatically
1.In my mobile phone [protected]
one service namely "tic and toy" automatically activated by service provider and they substracted balance from my a/c but i didnt activated same service..
2.In same Phone no.[protected] last month automatic balance deduct when i call to customer care that time refund my balance now today again repeat the same problem and today not refund my balance every month without my know leg activate service pack and deduct balance deae sir i want shootout my problem
my name is anil kumar i am in kerala and may email addres is [protected]@gmail.com
1.In my mobile phone [protected]
one service namely "tic and toy" automatically activated by service provider and they substracted balance from my a/c but i didnt activated same service..
2.In same Phone no.[protected] last month automatic balance deduct when i call to customer care that time refund my balance now today again repeat the same problem and today not refund my balance every month without my know leg activate service pack and deduct balance deae sir i want shootout my problem
my name is anil kumar i am in kerala and may email addres is [protected]@gmail.com
Hi Amit,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
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Reliance Mobile — activation of handset
i had reliance mobile connection number[protected], active from bangaluru till feb 08. thereafter i didnt use it, so it was blocked. in april09 when i wanted to use the handset for another number, on 09 april09, i was told that a bill for 3933.00 was outstanding on this account. i didnt contest this and paid the bill there and then.a request was to be then generated to unblock the handset whose rsn number i had obtained from nokia. despite 4 visits to reliance world and many phone calls, this set has not been activated, while just short of a month has passed by, each time i am told that it will take more time as the phone is from karnatka circle and they need to take action. i have registered complaints with customer service on phone as well as by e mail, also copied to their corporate office. i do not see reason for delay of this nature as this is nothing but deficiency in service and all promises made have not been fulfilled. its simple straight harassment andinsensitivity as it is not a difficult thing to unlock a handset.