[Resolved]  Reliance Communications — Wrong Charges and Wrong Commitment on prepaid Packages

Address:

Bangalore, Karnataka

I have 1 PS per second calling charges plan activated on my prepaid phone and also Rs19 monthly SMS package on it .

My Number is ( Eight+Eight+Eight+Zero+Zero+Five+Zero+Five+Nine+Zero)


Noticing for
1) past 3-4 weeks my calling charges are charged more then as the plan I had activated on my phone

2) With no reason the prepared balance is reducing from my phone , I had not activated any of the chargeable VAS or any internet/data package on this phone

3) Last 3-4 weeks all the SMS are getting charged on 1 Rs and 1.5 Rs on per SMS/ Even though with SMS package

4) Last 4 weeks time 5-6 Recharging happened, all because of no balance in the phone

5) Also Got recharged Package 39Rs for ” 500 Loc / Nat SMS. Max 100 SMS per day Charging “ assuming my SMS 19 Rs plan is deactivated .. but after couple of hours this recharge the Monthly SMS 19 also Activated reducing 19 Rs form my Mobil balance

But still my SMS charges are 1 Rs/1.5 Rs being deducted, none of the plans are activated ( both 39 rs or 19 rs ) but money got deducted ..

Is really cheating the customer and grabbing money somehow
Requesting for the support for resolving this with immediately and get all my Extra charged amounts back to my account ,