Reliance Digital And Mts Data Card — MTS Data Card Purchase not Activated and Reliance Digital is not refunding

Address:Maharashtra

Hi,

I ahve purchase Laptop from Reliance Digital,Phoenix Mall, Viman Nagar on 24th/March/2012 on Gudi Padawa offer, this offer including MTS Data Card on 799/- INR.

Even though i have paid full money and additional 500/- to first recharge, my Data Card took 10 Days to activate and when it actvates its work only for one day. Then i have lost my balance and connection.

I did several follow ups with MTS Datacard and Reliance Digital but no reply and When i want to return the Datacard they are not allowing the same.

I spend hours on hours on calling with both MTS Datacard and Reliance Digital , even they MTS was put my call on hold for 30mins everytime and when i ask their executive to coonect me with floor manager they disconnect the call.

Pls suggest the best possible way out....its really fustrating and mentally harashment.

Reagrds

Gunesh Jaiswal
[protected]@yahoo.com
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even they (MTS datacard ) are doing the same thing with me.
I am following them since 1st February 2012 by mistake it has mentioned 1 st April 2012. They ask me to call to executive and his manager and both are not receiving calls.
and customer care is not ready to register complaints.They did not started connection but generating bills and are not ready to refund 800 rs which I paid for MTS data card plan. They keeps the call on hold and never registered complaints and will never give you complaint number.
Its in Mumbai Region
Hi Sachin,

I think same is happening with me, time and money spend on following them is mentally harashment, Even Reliance Digital is not ready to refund.

Really fustrating when you are on tour on face this issue.

Rgds

Gunesh
Hi MTS Customer Service,

Pls find below details ar required by you-

Name - Gunesh Jaiswal
Contact No. - [protected]
Email ID - [protected]@yahoo.com

Rgds

Gunesh Jaiswal

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