Reliance Digital — AQUA SURE PURCHASED FROM RELIANCE DIGITAL NOT BEING REPLACED

Address:Khordha, Odisha

DEAR SIR MY NAME IS SAROJ KUMAR, I HAVE PURCHASED A AQUA SURE WATER PURIFIER FROM RELIANCE DIGITAL BHUBANESWAR STORE ON 5TH OCTOBER 2013 AND THEY CAME TO INSTALL IT AFTER 5 DAYS AND THEIR ENGINEER SAID THAT THE PURIFIER IS FAULTY AND I SHOULD COMPLAIN FOR A NEW ONE SO I REGISTERED A COMPLAIN. WHILE CONTACTING THEIR SERVICE CENTRE THEY ARE TELLING THAT WE HAVE THE MACHINE TO REPLACE BUT AS THERE IS NO REPLY FROM THEIR HIGHER SIDE SO THEY CANNOT CHANGE THE NEW ONE. THEY ARE TELLING THE SAME STORY SINCE 18 DAYS AND NOW THEY ARE NOT LIFTING THE PHONE CALLS FROM MY NUMBER. SAROJ KUMAR [protected]@gmail.com [protected]
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Dear Sir,

We sincerely apologize for the inconvenience caused and can assure you that we are committed to solving your problem and resolve it to your satisfaction. The matters that you have brought to our notice are being addressed on priority and our concerned representative will get in touch with you soon. Thank you for sharing your contact details with us.

Warm Regards,
Reliance Digital
Dear Sir,

We believe our team has got in touch with you and your concerns have been addressed. Let us know if there is anything else we can help you with and have a great day!

Warm Regards,
Reliance Digital

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