Reliance Digital, Banjara Hills, Hyderabad — Cheating customers on gift vouchers

Address:

Hyderabad, Andhra Pradesh

Reliance Digital had a scheme during the cricket world cup that they would provide gift vouchers amounting to the scratch card amount for every match India wins during and after the quarter finals. I had bought a refreigerator worth Rs.35000 and now that India has won the world cup, they owe me the gift vouchers but they do not seem to intend to do this. They have been dodging me everytime I call them and they always ask to come the next week. The do not allow to speak to their managers (Mr. Atif had called from the so called ResQ team) saying they are either on leave or out of country or some excuse. They are literally taking the customers for a ride and show no signs of any commitment on the schemes by which they sold the refrigerator. Can someone look into this and save us from agony from these cheats and give us the desired dues?