[Resolved]  Reliance Digital — servicing of ac

Address:

East Delhi, Delhi

Dear sir,

I purchased a hitachi ac on 15 april 2010 from relaince digital worth INR 27490.And was offred a extented warranty and servicing for next 5 years for rs 2200INR. I paid for the extended service also. but wen the time came for the servicing the reliance people never showed up . i filed my complaint several times with the customer care but there was no positive response from there side. i even excalated the issue to ther feild service manager mr vikesh chauhdary whose num is [protected]. but of no use. my complaint number is 1294297 which was registered 15 days back but still i am waithing from the response. i am having all the bills with me since i am not getting any response from there side i am forced to file a complaint here if still they dont respond then my further step would be taking legal actions against the company..

Those who are reading this complaint its my advice not to purcahse anythng from the relaince digital because at the time of purchase they will make so many promises but when the time comes to fullfill them they are lacking far behind as compared to the other brands in the market

my order number is [protected]

i hope this complaint will be forwared to the concerned department and will be resolved asap... pls contact me on phn asap i am mentioning the numbers below.



ritesh [protected]

nitin [protected]