[Resolved]  Reliance Digital Ltd, Lg Fridge, Lg - Ff - 265tmg4 - Li — Damaged delivery , fed up for replacements

I am describing what happen with me

On 12th april 08 : i bought a fridge from reliance digital, order number [protected], product LG-FF-265TMG4-LI, cost 14990, agent removed the Demo offer, he mention you just need to open the fridge and plug it on

on 13th april : fridge was delivered with delivery Note 80140556, 9:30PM, truck number DLILD5167, they refused to open the fridge as they just deliver it ..
i opened the fridge it was damaged from back side ..

on 14th april : as i tried to call on 13 but no reply .. i tried it on 14th Reliance digital number[protected]/4472222 .. they always take your numbers and assure we will call you back but never call back .. i hold that for 10 mins and registered the complaints without any proof just as verbal

15th april : at 10 PM in night reliance digital engieneer visited, named Vimal, [protected], accepted this fridge need to replaced .. and took my signed and left

16th april :no follow up from reliance .. i called up again .. they mentioned, they will open a call log with LG, manufacturer, LG open a request N8C41507947, after so many request with reliance called up 10 times, talkied to so many agents named Mona, monika, pooja .. and supervisor Naresh, Ravindra ([protected])

17th april : LG engineer visited and confirmed this should be replaced .. now Reliance and LG both confirmed it will be replaced and LG will give the replacement .. Arun Rawat from LG (ASI) [protected] and ravindra confirmed about replacement ..

Arun asked me for 2-3 days time for logistic and confirmations of delivery ..

18 - 22 april : no follow from reliance and LG ..

no one called up, no replacement assurance

23 april : i followed up again with Reliance and LG .. then they told there was some confusion now its cleared and LG will give the replacement with in 1-2 days ..

24 -26 april : i called many guys, 15 times LG service center, 10 times reliance service center, 20 times Mr arun rawat asi LG, 5-6 times Ravindra TL reliance .. LG ware house mr Joshi [protected], truck driver from LG Sudesh [protected],

other complaint number from LG : N8C42510136, N8C42510333

till now My fridge is not replaced .. I fed up with service provided by reliance ..